Team Coordinator – Community Engagement

CapMetro

Coordinator for Community Engagement at Capital Metro enhancing community relationships and fostering awareness of services. Assisting in outreach efforts and managing community data.

Posted 7/9/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support community engagement activities that promote awareness and understanding of Capital Metro services, projects, and initiatives.
Assist with coordinating and participating in community meetings, events, and outreach efforts (in-person, virtual, and hybrid).
Collaborate with internal departments and external partners to support coordinated engagement efforts.
Collect and enter community engagement data into CRM systems.
Work with Marketing and Communications to support the development and distribution of public-facing materials.

Requirements

What you’ll need

Bachelor’s degree in Business, Public Affairs, Public Relations, Urban Planning, Communications or related field.
Two (2) years of progressively responsible experience in dealing with business, community or government relations or communications, urban planning, customer service, or non-profit or public agency clients, including data analysis and communications to the public preferred.
Knowledge of standard project management principles and methodologies.
A high degree of discretion in judgment and ability to determine the most optimal action which will result in the most benefit to Capital Metro.
Excellent oral, written, and interpersonal communication skills.
Effective organizational development and problem-solving skills.
Effective planning and strategic management skills.
Excellent presentation and public speaking skills.
Ability to produce professional documents.
Ability to establish and maintain effective working relations with a diverse population.

Benefits

Comp & perks

Bilingual in English/Spanish/Vietnamese/Arabic/ASL or Mandarin and ability to translate materials preferred.
Working knowledge of Microsoft Office Suite, including Word, PowerPoint, Excel and Office, or similar PC-based word-processing, web design platforms or spreadsheet applications.
Support community engagement activities that promote awareness and understanding of Capital Metro services, projects, and initiatives.
Collaborate with internal departments and external partners to support coordinated engagement efforts.
Collect and enter community engagement data into CRM systems, ensuring accurate tracking and follow-up.
Work with Marketing and Communications to support the development and distribution of public-facing materials.
Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data AnalysisProject ManagementCommunity EngagementPublic RelationsUrban Planning

Soft Skills

Interpersonal CommunicationOrganizational DevelopmentProblem-SolvingStrategic ManagementPresentation Skills