Capitex

Analyst

• **ABOUT THE ENGAGEMENT**
• Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.
• This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term. Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.
• **THE ROLE**
• As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst. You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.
• **WHAT YOU WILL DO**
• - Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.
• - Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.
• - Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.
• - Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.
• - Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.
• - Support case documentation to an evidential standard, including input to SAR/STR referrals where required.

Fraud Analyst – Level 2, Banking

QA Engineer

• Develop test strategy, test plans, test cases and scripts from requirements, functional specifications and configured design.
• Execute functional, system, integration and regression testing of the Fenergo configuration — rules engine, workflow / lifecycle journeys and screens.
• Validate migrated and integrated data (source-to-target) in partnership with the Data workstream.
• Plan, coordinate and support User Acceptance Testing (UAT) with business users; prepare test data and provide hands-on support.
• Own defect management end-to-end — logging, triage, root-cause analysis and retest — to resolution.
• Produce test evidence, coverage metrics and acceptance notes; contribute to Go/No-Go decisions and final sign-off.
• Where relevant, support test automation and shift-left practices to improve coverage and efficiency.

CLM Test Analyst / Test Lead

Data Analyst

• Define and document source-to-target data mapping from legacy systems and golden sources into the Fenergo CLM / entity data model.
• Author data mapping specifications and transformation rules; maintain mapping documentation as requirements evolve.
• Support and execute data migration (ETL) of client, entity, KYC/CDD and supporting document data into Fenergo.
• Design and run data validation and reconciliation — pre- and post-migration — including exception handling and remediation.
• Profile source data quality; identify gaps, duplicates and anomalies and drive resolution with data owners.
• Ensure migrated data correctly supports configured risk rules, scoring and workflow triggers, liaising with the configuration workstream.
• Produce data quality metrics, reconciliation evidence and audit-ready sign-off artefacts for stakeholders.

Fraud Analyst – Level 2, Banking

CLM Test Analyst / Test Lead

CLM Data Analyst / Migration Specialist