Fraud Analyst – Level 2, Banking

Capitex

. **ABOUT THE ENGAGEMENT** . Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud

Posted 7/20/2026contractKuwait City • KuwaitMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud operations with a focus on digital banking, including investigation of complex fraud typologies and effective decision-making under pressure. Proficient in using enterprise fraud monitoring platforms and case management tools to enhance fraud detection and risk management.

Highest-signal resume keywords

Fraud Operations ExperienceEnterprise Fraud Monitoring PlatformsDigital Banking Fraud TypologiesDecision-Making Under SLA PressureCase Management Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud InvestigationRisk Decision-MakingFraud TypologiesCase DocumentationFraud Alert Disposition

Soft Skills

CoachingClear Written Communication

Tools & Technologies

FICO FalconNICE ActimizeSAS Fraud Management

Industry Keywords

Digital BankingFraud Risk AppetiteGCC BankingSAR/STR ReferralsReal-Time Environment

About the role

Key responsibilities & impact

**ABOUT THE ENGAGEMENT**
Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.
This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term. Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.
**THE ROLE**
As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst. You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.
**WHAT YOU WILL DO**
- Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.
- Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.
- Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.
- Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.
- Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.
- Support case documentation to an evidential standard, including input to SAR/STR referrals where required.

Requirements

What you’ll need

**WHAT WE ARE LOOKING FOR**
- 4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.
- Hands-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools.
- Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.
- Sound, defensible decision-making under SLA pressure, and clear written case narration in English.
- Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.
- GCC banking experience and Arabic language skills are a plus, not a requirement.

Benefits

Comp & perks

**ENGAGEMENT DETAILS**
- 6-month consultancy agreement with Capitex, with extension possible on client renewal.
- Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.
- Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.
- Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.
- Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage.