Capital Vacations

Sales

• Execute high-impact marketing activities and events
• Smash tour and sales targets
• Recruit, coach, and mentor Sales Reps
• Surpass monthly budgets
• Implement creative strategies
• Maintain personal sales production
• Ensure team provides 'Driven to Excellence' customer service

Field Package Sales Area Manager

• Lead our Field Package Sales (FPS) team in the Greater Milwaukee Area
• Execute high-impact marketing activities and events
• Recruit, coach, and mentor a high-performing squad of Sales Reps
• Maintain personal sales production while ensuring customer service excellence

• Execute high-impact marketing activities for sales targets
• Recruit, coach, and mentor Sales Reps
• Surpass monthly budgets with creative strategies
• Maintain personal sales production and team morale

• Execute high-impact marketing activities
• Recruit, coach, and mentor Sales Reps
• Surpass monthly budgets
• Maintain personal sales production
• Ensure team provides excellent customer service

Manager

• Responsible for all aspects of the operations at the Resort regarding day-to-day staff management and guests
• Provides leadership and strategic planning to all departments in support of the service culture
• Schedule - Available weekends and flexible during the week
• Must be able to handle calls in the evening to support the resort team
• Overseeing the operations functions of the Resort
• Processing and submitting payroll to Human Resources
• Holding regular briefings and meetings with all heads of departments
• Oversees and manages all departments and works closely with department heads daily
• Is accountable for the responsibilities of department heads and takes ownership of all guest complaints
• Steps in and performs any task or covers any department as necessary, including front desk, housekeeping, maintenance, etc.
• Ensuring full compliance with Resort Operating controls, SOPs, policies, procedures, and service standards
• Leads all key property issues, including capital projects, customer service, and refurbishment
• Handles complaints and oversees service recovery procedures
• Is responsible for preparation, presentation, and subsequent achievement of the resort's Annual Operating Budget, Marketing and Sales Plan, and Capital Budget
• Manages ongoing profitability of the Resort, ensuring revenue and guest satisfaction targets are met and exceeded
• Develops improvement actions and carries out cost savings
• Maintains a strong understanding of P&L statements and the ability to react with impactful strategies
• Ensures the monthly financial outlooks for the Resort are on target and accurate
• Prepares monthly financial reporting for the Owners and Board Members
• Draws up plans and budget (revenue, costs, etc.) for Owners
• Provides effective leadership to all Resort Team Members
• Responds to audits to ensure continual achieved improvement
• Responsible for safeguarding the quality of operations (both internal & external audits)
• Is available to travel on company business to assist in offsite training support and or New Business transitions if needed

Area General Manager

• Meet with existing Capital Vacations owners and talk through the opportunity to upgrade their ownership package.
• Work in an environment which provides many tools to deliver success, including group sales presentations led by industry veterans and team managers to assist closing your sales.

Field Package Sales Area Manager

Field Package Sales Area Manager

Field Package Sales Area Manager

Field Package Sales Area Manager

Area General Manager

Sales Professional