Serve as an analytics partner to Client Services teams, understanding their reporting needs and ensuring timely, high-quality delivery.
Proactively manage and foster stakeholder relationships by acting as a strategic, consultative advisor with a keen understanding of client objectives.
Translate client requests into clear analytical requirements and deliver actionable reporting that supports client conversations and decision-making.
Advocate for data-driven decision-making across Client Services and leadership.
Coach and develop team members, contributing to their professional growth and fostering a collaborative team environment.
Set priorities, manage workloads, and establish clear expectations to meet client-driven reporting needs.
Support the adoption of analytics best practices and tools through training sessions and knowledge sharing.
Contribute to the execution and enhancement of client-facing analytics deliverables aligned with business needs.
Collaborate on the development of scalable processes for data collection, analysis, and reporting.
Identify areas for improving efficiency through process improvements, automation, and better data practices.
Maintain documentation of key analytics processes and ensure data quality standards are upheld.
Conduct data analysis to generate insights that inform client strategy and support Client Services in their engagements.
Translate complex analytical findings into clear, actionable recommendations using visualizations and presentations.
Contribute to proactive analytics that support client outcomes and operational decision-making.
Ensure adherence to company compliance standards, including reporting any noncompliance.
Support the development and implementation of quality controls and departmental standards to satisfy organizational and regulatory requirements.
Participate in internal training sessions to support continued learning and development.

Requirements

6+ years of experience in data analytics, business intelligence, or a related field.
Experience in PBM, health plans, healthcare, or pharmacy benefits.
Familiarity with pharmacy claims data and client reporting metrics.
Expertise in SQL with strong coding hygiene and documentation practices.
Proficiency in Tableau for developing and maintaining dashboards and visualizations.
Working knowledge of Snowflake or other cloud-based data warehouses.
Experience with dbt and GitHub-based workflows.
Ability to perform complex analyses and synthesize findings into business insights.
Track record of partnering closely with internal and external stakeholders to provide consultative analytics support.
Proven ability to prioritize and manage multiple projects in a fast-paced environment.
Excellent communication and stakeholder management skills, with the ability to present complex data insights to diverse audiences.

Benefits

Employee health benefits
Professional development opportunities
Flexible working hours
Paid time off
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsbusiness intelligenceSQLTableauSnowflakedbtGitHubdata analysisdata visualizationreporting metrics

Soft Skills

stakeholder managementcommunicationconsultative advisingteam coachingcollaborationprioritizationproject managementanalytical thinkingproblem-solvingtraining