Program Manager

• Accountable for the installation, change management and oversight of Medicare, Medicaid and Exchange operations using research, analysis, testing and validation as tools.
• Own and manage the end-to-end Medicare Prescription Payment Plan (MPPP) program, collaborating with internal stakeholders and Medicare clients to meet business goals and regulatory requirements.
• Collaborate with implementation and project managers on the implementation and onboarding of Medicare Prescription Payment Plan (MPPP) clients, ensuring alignment with contract terms and CMS guidelines.
• Lead the interpretation and operational implementation of regulatory & sub-regulatory guidance, coordinating tasks & workplans across impacted operational departments.
• Develop and manage all MPPP documents, policies and procedures, reporting, project plans, job aids, workflows, etc.
• Serve as the primary point of contact for internal and external stakeholders regarding MPPP operations.
• Monitor internal operations and lead resolution of identified errors, including root cause analysis and implementation of corrective actions.
• Coordinate cross-functional teams to support execution and oversight of MPPP activities.
• Identify opportunities for improvement and participate in development of new solutions/capabilities for government program compliance and audit readiness.
• Ensure adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Program Manager

Marketing Program Manager

Program Manager

Principal C2M Program Manager

Insurance/Risk Management Program Manager

Senior Specialist, Program Management