Serve as the voice of the user to turn pain points into meaningful UX improvements; manage a user communication strategy derived from ongoing surveys and feedback gathering; fully own the user journey from onboarding to progression.
Enhance platform efficiency and performance by creating robust user analytics dashboards, managing intake requests, and partnering with tech teams on compliance and modernization efforts.
Work across the platform with product and tech leadership to shape a roadmap that centers the user experience, promotes a well-governed platform, integrates with the converging ecosystem of products, and pushes new AI-driven capabilities.
Be accountable for the orchestration engine of EMP Training; advocate for hundreds of users relying on EMP Pipelines (Kubeflow Pipelines) to train and tune ML models used across Capital One.
Navigate complexities of enterprise platforms and demanding customers to carve out a roadmap that drives Capital One’s business through cutting-edge AI capabilities.
Requirements
At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Experience leading product management for enterprise platforms, MLOps, data science, or internal developer tools (Preferred)
Familiarity with cloud computing environments (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Kubernetes) (Preferred)
Experience translating business strategy and analysis into consumer facing digital products (Preferred)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
ATS Keywords
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