Dealer Success Manager
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • United States
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Salary
💰 $109,900 - $125,400 per year
Job Level
About the role
- Operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers.
- Collaborate and partner with the Area Sales Manager and POD team members to develop and execute market strategies.
- Drive success by contributing to the POD’s sales efforts for Navigator Platform.
- Own the customer adoption and retention lifecycle.
- Troubleshoot product and process issues relating to Navigator Platform.
- Make frequent in-market visits to dealerships to foster relationships.
Requirements
- High School diploma, GED or equivalent certification
- At least 1 year of experience in Process Management
- At least 1 year of experience in Relationship management
- Bachelors Degree (preferred)
- 2+ years of experience in Process Management (preferred)
- 2+ years of experience in Relationship management (preferred)
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Process ManagementRelationship Management
Soft Skills
Customer-CentricCollaborationCommunicationTroubleshootingSales Strategy Development
Certifications
High School diplomaGEDBachelor's Degree