Lead the capital improvement and strategic renovation strategy for our rapidly expanding network of lounges
Serve as the Program Manager for the entire Special Projects lifecycle
Own the governance of the "Special Projects SOP"
Manage and refine the end-to-end "Intake, Analyze, Plan, Execute" workflow for all requests.
Act as the primary decision-maker in categorizing requests
Lead alignment meetings with Leadership, Guest Experience (GX), and Design & Construction Managers to prioritize projects
Analyze data from the intake dashboard to identify trends and drive systemic changes
Lead the execution of high-complexity improvement projects in active lounges
Manage the budget and execution of post-opening "Day 2" adjustments
Leverage and manage relationships with specialized vendors and General Contractors.
Translate operational performance data into actionable design standard updates for future new builds.

Requirements

Bachelor’s Degree in Construction Management, MEP (Mechanical, Electrical, Plumbing) Engineering, or Architecture
At least 5 years of experience in Construction Project Management within operating environments in the Hospitality, Retail, or Aviation industry
At least 3 years of experience managing MEP (Mechanical, Electrical, Plumbing) retrofits or renovations
PMP (Project Management Professional) certification (preferred)
Technical expertise in HVAC systems and commercial kitchen infrastructure (preferred)
Demonstrated ability to manage "Design-Assist" or "Design-Build" delivery methods for rapid project execution (preferred)
Experience working in the luxury Hospitality, Retail, or Aviation environment handling high end finishes and details (preferred).

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Construction Project ManagementMEP EngineeringHVAC systemsCommercial kitchen infrastructureDesign-Assist delivery methodDesign-Build delivery methodData analysisBudget managementProject executionRenovation management

Soft Skills

LeadershipDecision-makingCommunicationCollaborationAnalytical thinkingRelationship managementStrategic planningProblem-solvingOrganizational skillsPrioritization

Certifications

PMP (Project Management Professional)Bachelor’s Degree in Construction ManagementBachelor’s Degree in MEP EngineeringBachelor’s Degree in Architecture