Capital One

Senior Manager, Process Management

Capital One

full-time

Posted on:

Location Type: Office

Location: McLeanIllinoisVirginiaUnited States

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Salary

💰 $149,000 - $187,100 per year

Job Level

Tech Stack

About the role

  • Lead a team of process managers in building and delivering an enterprise-wide process hierarchy governance framework
  • Monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity
  • Educate and gain buy-in from key stakeholders concerning the utilization of the process hierarchy
  • Architect and govern a multi-level enterprise process hierarchy that aligns with industry standards while reflecting our unique business model
  • Establish the standards and metadata requirements for all business processes
  • Ensure the process hierarchy is structured to support comprehensive risk assessments
  • Manage and lead a high performing team of associates

Requirements

  • Bachelor’s Degree or military experience
  • At least 2 years of experience in Process management
  • At least 2 years of experience in Project management
  • At least 2 years of experience in People management
  • At least 2 years of experience in Relationship management
  • MBA or Master’s Degree in related field (Business, Risk Management, Finance) (preferred)
  • 5+ years experience in Process Management (i.e. Lean Six Sigma, Agile), Risk Management (i.e. CRM), or Compliance (i.e. CRCM, CIPP, etc.) (preferred)
  • 5+ years of experience in Project management or PMP certified (preferred)
  • 5+ years of experience in People management (preferred)
  • 5+ years of experience in Relationship management (preferred)
  • 5+ years of experience with Governance, Risk, and Compliance (GRC) software (preferred)
Benefits
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Process managementProject managementPeople managementRelationship managementRisk managementLean Six SigmaAgileGovernance, Risk, and Compliance (GRC)Data integrityProcess hierarchy
Soft Skills
LeadershipTeam managementStakeholder engagementCommunicationCollaborationAnalytical thinkingProblem-solvingOrganizational skillsInfluencingEducation and training
Certifications
PMPCRCMCIPP