Capital One

Process Manager, Principal Associate

Capital One

full-time

Posted on:

Location Type: Hybrid

Location: McLeanVirginiaUnited States

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Salary

💰 $98,900 - $124,300 per year

Tech Stack

About the role

  • Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations.
  • Proactively explore new data-driven opportunities to improve ATM services and inform broader banking operations strategies.
  • Work closely with operations, product, and technology teams to develop actionable recommendations that enhance ATM capabilities.
  • Maintain relationships with key partners and suppliers to ensure teams are in sync with future direction.
  • Translate large, complex datasets into clear, compelling narratives for senior leadership using visualizations and concise presentations.

Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 2 years of experience in Business Process Management, Project Management, Relationship Management, Risk Management, or Control Testing
  • At least 3 years of experience working in the Financial Industry
  • At least 1 year of experience using Google Suite or Microsoft Office
  • Bachelor's Degree or Military experience (Preferred)
  • At least 3 years of experience in Business Process Management, Project Management, Relationship Management, Risk Management, or Control Testing (Preferred)
  • At least 3 years of experience working with Tableau dashboards or other data visualization tools (Preferred)
  • At least 1 year of experience working with ATM operations (Preferred)
Benefits
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business Process ManagementProject ManagementRelationship ManagementRisk ManagementControl TestingData VisualizationTableauData AnalysisStrategic RecommendationsTactical Recommendations
Soft Skills
Problem SolvingCommunicationCollaborationAnalytical ThinkingPresentation SkillsInterpersonal SkillsStakeholder ManagementAdaptabilityCritical ThinkingStrategic Thinking
Certifications
High School DiplomaGEDEquivalent Certification