
Process Manager, Principal Associate
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: McLean • Virginia • United States
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Salary
💰 $98,900 - $124,300 per year
Tech Stack
About the role
- Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations.
- Proactively explore new data-driven opportunities to improve ATM services and inform broader banking operations strategies.
- Work closely with operations, product, and technology teams to develop actionable recommendations that enhance ATM capabilities.
- Maintain relationships with key partners and suppliers to ensure teams are in sync with future direction.
- Translate large, complex datasets into clear, compelling narratives for senior leadership using visualizations and concise presentations.
Requirements
- High School Diploma, GED, or Equivalent Certification
- At least 2 years of experience in Business Process Management, Project Management, Relationship Management, Risk Management, or Control Testing
- At least 3 years of experience working in the Financial Industry
- At least 1 year of experience using Google Suite or Microsoft Office
- Bachelor's Degree or Military experience (Preferred)
- At least 3 years of experience in Business Process Management, Project Management, Relationship Management, Risk Management, or Control Testing (Preferred)
- At least 3 years of experience working with Tableau dashboards or other data visualization tools (Preferred)
- At least 1 year of experience working with ATM operations (Preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Process ManagementProject ManagementRelationship ManagementRisk ManagementControl TestingData VisualizationTableauData AnalysisStrategic RecommendationsTactical Recommendations
Soft Skills
Problem SolvingCommunicationCollaborationAnalytical ThinkingPresentation SkillsInterpersonal SkillsStakeholder ManagementAdaptabilityCritical ThinkingStrategic Thinking
Certifications
High School DiplomaGEDEquivalent Certification