Senior Manager, Product Management – Agent Servicing Experiences
Capital One
full-time
Posted on:
Location Type: Office
Location: New York City • Illinois • New York • United States
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Salary
💰 $182,500 - $249,900 per year
Job Level
About the role
- Shape AI servicing capabilities strategy for agents and customers
- Partner with agent servicing frontend experiences teams to drive desired outcomes
- Transform agent servicing experience through insights/data-driven solutions
Requirements
- At least 5 years of experience working in Product Management
- Bachelor's or Master's Degree in a quantitative field or an MBA with a quantitative concentration
Benefits
- Health insurance
- Performance-based incentive compensation
- Long term incentives (LTI)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product Managementdata-driven solutionsquantitative analysis
Soft Skills
strategic thinkingcollaborationcommunication