Partner with key business intent owner and build teams to develop clear business intent, identify risks for intent execution and build key components to bring new products to market
Develop and maintain process documentation and drive continuous process improvements
Perform quality assurance checks on actions taken to ensure accuracy
Serve as subject matter expert to outside resources
Monitor the progression of findings against mitigation plans to ensure timely closure
Easily adaptable in a fast paced environment, by being able to navigate between BAU solicitation work and perform in market issue resolution
Problem-solve issues and correct errors as they arise
Continually look for ways to streamline and improve overall process
Stay abreast of product terms, changes and launches across card acquisitions
Maintain monthly dashboards and reporting

Requirements

High School Diploma, GED or equivalent certification
At least 2 years of experience in Process Management, Project Management, Relationship Management or Risk Management
At least 1 year of financial services experience
At least 1 year of experience in Microsoft Office or G Suite
Bachelor’s Degree or military experience preferred
3+ years of experience in Process Management, Project Management, Relationship Management or Risk Management preferred
2+ years of compliance experience preferred
3+ years of operational risk experience preferred
PMP, Lean, Agile or Six Sigma certification preferred
Strong communication and collaboration skills preferred.

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Process ManagementProject ManagementRelationship ManagementRisk ManagementQuality AssuranceContinuous Process ImprovementComplianceOperational Risk

Soft Skills

CommunicationCollaborationProblem-solvingAdaptability

Certifications

PMPLeanAgileSix Sigma