Design Research Lead
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • Virginia • United States
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Salary
💰 $164,800 - $205,100 per year
Job Level
About the role
- Collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps
- Tracking research questions and insights within your portfolio
- Finding and synthesizing existing research and data to help teams acquire the knowledge they seek to make informed decisions
- Leading design projects, directing and delegating work for more junior team members while also mentoring & helping to mature the overall research practice
- Effectively navigating the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints
- Demonstrating proficiency with products and processes and applying relevant insights on customers, competitors and broader market trends
- Using solid understanding of tech, data capabilities and emerging technologies to inform work and help the cross-functional team move faster
- Leveraging a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions
- Presenting work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights
Requirements
- At least 3 years of professional experience conducting user experience research in a corporate environment
- At least 5 years of experience conducting quantitative research, qualitative research, or a combination of both
- At least 4 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
- At least 7 years managing user experience research in a corporate environment (preferred)
- At least 4 years experience working and influencing senior level executives (preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being
- Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Incentives could be discretionary or non discretionary depending on the plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user experience researchquantitative researchqualitative researchdata analysissurvey databehavioral analyticsdesign frameworksresearch insightscritical-thinkingemerging technologies
Soft Skills
collaborationmentoringcommunicationleadershipproblem-solvingstakeholder managementnetworkingpresentation skillsdelegationhuman-centered approach