Senior Business Manager – US and Canadian Markets Operations
Capital One
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • Virginia • United States
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Salary
💰 $182,500 - $229,100 per year
Job Level
About the role
- Lead intake, prioritization, and delivery of analytical and reporting requests in USCM Ops
- Translate ambiguous business questions into structured analyses and clear recommendations
- Partner cross-functionally to ensure data accuracy, shared definitions and coordinated business objectives
- Deliver executive level insights, narratives, and presentations
- Identify gaps and opportunities to generate business insights, dashboards, etc.
- Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
- Have an ownership mindset, and potentially P&L accountability for a business segment
- May manage and develop a team of analysts
- Develop and implement new product and pricing strategies for various lending products
- Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels
- Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
- Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy
- Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Requirements
- Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
- At least 2 years of experience in quantitative analysis
- At least 2 years of experience in qualitative analysis
- At least 1 year of experience in people management
- At least 1 year of experience in project management
- Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering (Preferred)
- 5+ years of experience in quantitative analysis (Preferred)
- 5+ years of experience in qualitative analysis (Preferred)
- 2+ years of experience in people management (Preferred)
- 2+ years of experience in product development (Preferred)
- 2+ years of experience in financial modeling (Preferred)
- 2+ years of experience in economic forecasting (Preferred)
- 2+ years of experience in project management (Preferred)
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quantitative analysisqualitative analysispeople managementproject managementfinancial modelingeconomic forecastingproduct developmentdata analysisbusiness strategy developmentdashboard creation
Soft Skills
leadershipcommunicationcollaborationanalytical thinkingproblem-solvingownership mindsetstrategic thinkingpresentation skillsnarrative developmentcross-functional partnership