Manager, Product Manager – Extended Servicing
Capital One
full-time
Posted on:
Location Type: Office
Location: New York City • New York • Pennsylvania • United States
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Salary
💰 $149,800 - $205,100 per year
About the role
- Transform Messaging & Intake: Focus on how we communicate with customers and receive critical documentation.
- Bridge the Enterprise: Act as a key partner to Card, Enterprise, and other Bank teams to extend services.
- Scale Through Reusability: Identify and build reusable tasks and services that support multiple areas of the Bank.
- Lead with Data: Use quantitative data to refine investment decisions and prioritize builds.
- Ideate on the Future of Service: Identify new opportunities for innovation that supports a servicing world.
Requirements
- Bachelor’s Degree or military experience.
- At least 3 years of experience working with cross-functional teams to deliver consumer or platform experiences.
- At least 3 years of experience working on the core product platforms that power digital experiences.
- At least 3 years of digital industry experience.
- MBA or Master’s degree preferred.
- At least 2 years of experience as a Product Owner in an Agile development process.
- Experience with machine learning or AI-driven automation.
Benefits
- Supportive Leadership: A highly supportive and “bought in” leadership environment.
- Growth: Continuous learning budget and the opportunity to work alongside superstar product and engineering leaders.
- Impact: You will dream and you will ship, directly impacting the financial health of millions of customers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile developmentmachine learningAI-driven automationproduct managementdata analysisdigital experience designservice designquantitative analysiscross-functional collaborationreusable services
Soft Skills
communicationleadershipinnovationproblem-solvingcollaborationstrategic thinkingcustomer focusprioritizationadaptabilityteamwork
Certifications
Bachelor's DegreeMBAMaster's degree