Social Worker Care Manager – North Jersey
Ennoble Care
Associate Volunteer Engagement Manager
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: McLean • New York, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $132,800 - $181,900 per year
Job Level
JuniorMid-Level
About the role
- Create the strategy and lead a team through delivering resources and operational processes that support volunteering efforts
- Collaborate with team members and cross enterprise business contacts to drive results that align business strategy and social impact
- Deliver volunteerism solutions that maintain tools, collateral, and best practices for a self-service model
- Lead the operational strategy for Capital One’s Community Reinvestment Act (CRA) compliance through volunteerism hours
- Set and analyze key performance metrics for the team that indicate volunteer engagement and participation
- Maintain visibility to volunteerism data and serve as product owner for our volunteer platform (VIP)
- Collaborate with teams across the organization to close identified CRA volunteer hour gaps
- Develop actionable project plans around customer insights to define priorities for your team
- Lead a small team of associates to drive complex projects and programs through strategic direction and people development
Requirements
- Bachelor’s degree or military experience
- At least 3 years of experience in process management or project management, or a combination
- At least 1 year of experience in volunteerism, talent engagement, or associate morale experience
- At least 1 year of experience in people leadership
- 4+ years of experience in process management (Preferred)
- At least 1 year of experience with community organizing, nonprofit, or political experience (Preferred)
- Excellent communication and presentation skills, with a focus on clarity, persuasion, and data-driven storytelling (Preferred)
- Experience using AI for job efficiencies (Preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process managementproject managementvolunteerismtalent engagementdata analysisperformance metricscommunity organizingnonprofit experiencepolitical experienceAI for job efficiencies
Soft skills
leadershipcommunicationpresentation skillsclaritypersuasiondata-driven storytellingteam collaborationstrategic directionpeople developmentcustomer insights
Certifications
Bachelor’s degreemilitary experience
