Capital on Tap

Business Development Rep

• Managing your own portfolio of Customer accounts
• Responsible for the entire sales cycle from outbound prospecting through to ramping up card spend and account management
• Telephone-based role (no face-to-face or field sales involved)
• Primarily contacting SME owner-directors selling our award-winning business credit card
• Self-generating leads
• Building and managing a customer pipeline
• Making 30-50 outbound cold calls per day
• Working towards and hitting targets of card spend
• Managing customer accounts and spend
• Working to high standards of FCA regulations

Business Development Manager

Collections

• Engage directly with customers to negotiate repayment plans
• Analyse financial situations to create tailored solutions
• Ensure adherence to GDPR, FCA, and FDCPA regulations
• Handle customer complaints and resolve conflicts effectively
• Prioritize multiple tasks while maintaining high-quality standards
• Work with internal and external teams to support customer outcomes

Capital on Tap

Business Development Manager

Collections Officer

Collections Officer