Capital Bank, N.A.

Operations

• Oversees the overall effectiveness of the bank’s deposit operations
• Actively managing staff to help achieve administrative, operational, and compliance goals
• Ensures that a wide range of services—including deposits, credit, and referrals—are efficiently used
• Collaborates with the Digital Transformation and Product teams to drive innovation
• Responsible for overall employee satisfaction and retention within the Deposit Operations Department
• Supervise, train and develop staff to meet the strategic objectives of the division and the bank
• Provide consistent and on-going coaching of staff to achieve performance results

SVP, Deposit Operations Manager