Lead review and assignment of tasks for development sprints, testing or another period
Facilitate daily standup and weekly status meetings, helping project team schedule and resource tasks
Drive progress towards project objectives by ensuring each team member person is working on the right tasks, managing schedules and capacities, and mitigating obstacles
Manage user stories, creating and maintaining project documentation, such as user stories, sprint backlogs, and release plans
Experience with working with Product Owners/Managers and maintaining Product Backlog
Define, measure, and improve using KPIs
Create a plan to deliver a working solution
Backlog Refinement, Packaging, Deployment, and Release

Requirements

U.S. Citizenship is required
Obtaining and maintaining an active Government Security Clearance
Bachelor’s degree in business administration, computer science, or a related field or equivalent experience
Minimum of 6 years of experience in a business analyst or similar role
Experience as a Lead Business Analyst for ServiceNow application development
Strong understanding of ITIL processes and ServiceNow platform
Knowledge of agile methodologies and experience, including experience leading Scrum teams
Experience gathering and documenting business requirements, user stories, and acceptance criteria
Experience conducting workshops, user interviews, and stakeholder meetings
Excellent communication and facilitation skills
Familiarity with ServiceNow reporting and analytics capabilities
Experience as a people manager with ability to coach teams

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisuser storiesacceptance criteriaKPI measurementagile methodologiesScrumServiceNow application developmentITIL processesproject documentationbacklog refinement

Soft Skills

communication skillsfacilitation skillsteam managementcoachingproblem-solvingtask managementresource managementstakeholder engagementmeeting facilitationorganizational skills

Certifications

Bachelor's degreeGovernment Security Clearance