Capgemini Government Solutions

ServiceNow

• Design and implement solutions for new application improvements.
• Coordinate integration of ServiceNow modules, APIs, and user interfaces.
• Provide ongoing support and peer reviews throughout sprints.
• Lead investigations into production issues and complete technical tickets.
• Remediate O&M defects and develop solutions for new requirements.
• Ensure successful implementation and maintenance of ServiceNow applications.

Senior ServiceNow Developer

• Design and implement solutions for new application improvements
• Coordinate integration of ServiceNow modules, APIs, and user interfaces
• Provide ongoing support and peer reviews throughout sprints
• Handle investigations into production issues and complete technical tickets
• Remediate O&M defects and develop solutions for new requirements
• Ensure successful implementation and maintenance of ServiceNow applications

ServiceNow Developer

Software Engineer

• Lead Oracle APEX application design, development, and modernization efforts.
• Mentor developers and provide technical guidance across the team.
• Ensure sprint commitments and project deliverables are met.
• Conduct code reviews and enforce secure coding standards.
• Support CI/CD pipelines, automated testing, and DevOps best practices.
• Oversee application documentation and operational procedures.
• Provide Tier 2/3 production support, troubleshooting, and incident resolution.
• Collaborate with business, architecture, QA, and DevOps teams to deliver high-quality solutions.

Lead Developer – Oracle APEX

Engineer

• Design, implement, and maintain Microsoft Purview DLP policies to prevent data leakage across Exchange, SharePoint, Teams, and endpoints
• Develop and manage sensitivity labeling and classification taxonomy, ensuring accurate identification and protection of sensitive data
• Configure and tune Sensitive Information Types (SITs) and detection rules to reduce false positives and improve data visibility
• Monitor and respond to DLP alerts, policy violations, and potential data exfiltration risks
• Partner with security, privacy, and legal teams to align data protection controls with NIST 800-53, HIPAA, and GDPR requirements
• Automate policy deployment and enforcement using PowerShell and Purview APIs
• Support user education and adoption of data classification policies, ensuring proper labeling and handling of sensitive data
• Generate reports and insights on data protection posture and compliance metrics

DLP Engineer, Purview

Salesforce Developer

• Work on high-visibility federal transformation initiatives
• Influence enterprise architecture strategy and solution direction
• Collaborate with talented architects, engineers, and business leaders
• Contribute to innovation, thought leadership, and solution development
• Lead architecture and technical design for complex Salesforce implementations and modernization initiatives
• Define enterprise solution architectures across Salesforce platforms and integrated technologies
• Establish architecture standards, governance frameworks, and best practices
• Design secure, scalable, and maintainable solutions that align with federal requirements
• Lead architecture reviews and provide technical oversight throughout the software development lifecycle
• Develop integration strategies across cloud, SaaS, and enterprise systems
• Partner with business stakeholders to translate mission and business requirements into technical solutions
• Mentor development teams and emerging architects
• Support proposal efforts, solution development, innovation initiatives, and technology strategy discussions
• Ensure compliance with federal security, privacy, and governance requirements

Salesforce Architect

• Design, develop, and enhance ServiceNow applications and platform capabilities.
• Build and maintain integrations using REST/SOAP APIs, Integration Hub, and external systems.
• Configure and support ITSM, ITOM, CMDB, and SPM solutions.
• Troubleshoot production issues, perform root-cause analysis, and resolve defects.
• Support Discovery, Service Mapping, and cloud integrations across AWS and Azure environments.
• Participate in Agile teams, contributing to sprint delivery, peer reviews, and technical documentation.
• Support testing, deployment, CI/CD, and release management activities.

Senior ServiceNow Developer, CMDB

QA Automation Engineer

• Design, implement, and govern enterprise-wide identity and access management systems
• Bridge security strategy and technical implementation
• Implement and support cloud-based Identity Management and Access Governance products
• Lead legacy-to-modern integration using hybrid identity patterns
• Design and deploy access requests, approvals, and certifications at scale
• Build and lead runbooks, a Level 1-Level 3 support model
• Implement IAM components in the cloud (e.g., AWS)
• Apply AI/ML-assisted analytics in access governance

DevOps Automation Engineer

IT Support

• Design and direct enterprise ICAM strategy, implementation, and governance with a focus on Zero Trust principles, cloud security, and compliance
• Lead the integration of SSO, MFA, PAM, and directory services to ensure secure access control
• Serve as a Subject Matter Expert (SME) for enterprise ICAM environments
• Define identity and access management requirements and lead design, implementation, deployment, and operations and maintenance across sectors
• Develop security architecture and design, security strategy, regulatory compliance, and security processes and procedures
• Manage application onboarding and offboarding, SSOi/SSOe, Identity Governance and Administration (IGA), and EHRM integration
• Work across the enterprise with external partners to implement federated solutions

Enterprise Architect IV

Analyst

• Design, implement and maintain observability frameworks that provide visibility into system performance, available and reliability
• Key logging
• Session replay
• AI-assisted operations
• User activity monitoring
• Design, build and manage an open-source project observability stack
• Optimize monitoring coverage, ensuring alignment with SLAs
• Collaborate with DevOps, SRE, and development teams to ensure systems are observable by design
• Perform anomaly detection and alerting on threats, issues or trends
• Perform root cause analysis (RCA) and contribute to post-incident reviews
• Manage data streams and log ingestion from multiple sources
• Develop dashboards, alerts, and reports
• Tracking and reporting on user and system activities
• Monitoring system health across the environment
• Leveraging AI/ML for recommendations and predictions
• Ensure data collection has appropriate logs, data is tagged, and correlation is built
• Ensure compliance with data privacy regulations
• Ensure new releases do not impact the environment
• Ensure the Agile process is followed, including implementing and supporting Agile SAFe principles and practices
• Oversee the efforts of less senior staff

Observability and Monitoring Analyst

Financial Planning and Analysis

• Collaborate with various stakeholders to include internal teams: finance, operations, program management and external clients to ensure timely project milestones.
• Serve as a liaison between technical and non-technical teams, communicating clearly and effectively to resolve any project or contract-related challenges.
• Partner with internal stakeholders and external partners to define business requirements, scope project and contract deliverables, and identify process gaps.
• Leverage military contracting expertise to ensure alignment with defense regulations and compliance standards.
• Collect, analyze, and interpret complex data sets to provide insights on project progress, cost-benefit analyses, and resource allocation.
• Prepare detailed reports and presentations for senior leadership, highlighting key findings and actionable recommendations.
• Assess current workflows, systems, and processes to recommend improvements that enhance efficiency and reduce costs.
• Implement best practices in project management, contract management, and operations, drawing on your familiarity with federal contracting processes and regulations (e.g., FAR/DFARS).
• Oversee contract documentation, ensuring compliance with military standards and government regulations.
• Monitor contract deliverables, deadlines, and budgets, flagging any issues and coordinating with appropriate teams to implement corrective measures.
• Identify potential risks associated with defense or government contracts and propose mitigation strategies.
• Ensure continuous alignment of projects with strategic, financial, and compliance objectives.