Cape Air

Station Manager

Cape Air

full-time

Posted on:

Location Type: Office

Location: Havre • Montana • United States

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

Mocha

About the role

  • Oversee and support daily airport station operations
  • Lead the team focusing on safety, security, efficiency, and providing extraordinary customer service
  • Manage all facets of airline station operations
  • Demonstrate leadership of the company by possessing a positive attitude, working from a place of integrity, and having a sense of humor
  • Assure and promote staff development
  • Maintain positive business relationships with local airport authority and agencies as well as contract carriers
  • Manage station staffing levels and budgeting
  • Ensure all employees meet initial and recurrent training requirements
  • Interview prospective employees with HR
  • Conduct performance reviews and station performance planning
  • Assure excellent customer service and efficient station operation
  • Attend regular corporate meetings in Hyannis as applicable via telephone or willingness to travel

Requirements

  • Previous supervisory or management experience, required
  • Experience in budgeting, interviewing, disciplinary action, performance planning, payroll and scheduling, required
  • Experience in building and maintaining airport regulatory relationships, required
  • Ability to enforce policy and procedure, required
  • Must be able and willing to do short and long haul travel and work non-standard hours especially during special events
  • Must demonstrate an understanding of the connection between overall mission and daily tasks
  • Must be a proficient writer with an adequate grasp of English grammar
  • Excellent communication and excellent customer service skills required
  • Ability to interact effectively with others
  • Ability to work independently and adapt to changing work priorities
  • Must be proficient in Microsoft Word, Office and Excel
  • Must possess a genuine desire to serve internal and external customers, build relationships and work collaboratively
  • Able to multi-task in a stressful environment required
  • Must meet same basic job qualifications as all station agents:
  • Must be at least 18 years old
  • Must hold a high school diploma or equivalent
  • If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
  • Must be able to lift up to 70 lbs.
  • Flexibility of schedule is a must
  • This position will often require working nights, weekends and holidays
  • Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
Benefits
  • Health insurance
  • Paid time off
  • Employee development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budgetinginterviewingperformance planningpayrollschedulingcustomer servicestaff developmentpolicy enforcementMicrosoft WordMicrosoft Excel
Soft Skills
leadershipcommunicationinterpersonal skillsadaptabilitymulti-taskingpositive attitudeintegritycollaborationsense of humorindependence
Certifications
high school diploma or equivalentvalid driver's license