Cape Air

Station Manager

Cape Air

full-time

Posted on:

Location Type: Office

Location: New Bedford • Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Oversee and support daily airport station operations
  • Lead the team in focusing on safety, security, efficiency, and customer service
  • Manage all facets of airline station operations
  • Conduct performance reviews and station performance planning
  • Assure excellent customer service and efficient station operation
  • Attend regular corporate meetings in Hyannis as applicable via telephone or willingness to travel, as required

Requirements

  • Previous supervisory or management experience, required
  • Experience in the following areas required: budgeting, interviewing, disciplinary action, performance planning, payroll and scheduling
  • Ability to enforce policy and procedure, required
  • Must possess a genuine desire to serve internal and external customers, build relationships and work collaboratively
  • Must hold a high school diploma or equivalent
  • Must be able to lift up to 70 lbs.
  • Basic computer skills required
Benefits
  • Timely and responsible communication with all departments and management
  • Promote staff development
  • Maintain and foster positive business relationships with local airport authority and agencies
  • Build and maintain positive business relationships with contract carriers

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budgetinginterviewingdisciplinary actionperformance planningpayrollscheduling
Soft skills
supervisory experiencemanagement experiencecustomer servicerelationship buildingcollaboration
Certifications
high school diploma