Canvas Medical

Operations

• - Partner directly with healthcare organizations to deploy and configure AI agents for clinical documentation, scheduling, billing, communications, and workflow automation
• - Conduct workflow assessments to identify high-impact automation opportunities and design agent implementations that deliver measurable ROI
• - Configure and optimize agent performance using prompt engineering, context management, and tool selection based on specific customer requirements
• - Create and maintain customer-specific evaluation frameworks that demonstrate agent effectiveness and build stakeholder confidence
• - Maintain AI governance frameworks that ensure safe, reliable agent operations in production healthcare environments
• - Design and implement monitoring systems for agent performance, including accuracy tracking, drift detection, and quality assurance protocols
• - Partner with clinical and compliance teams to ensure deployed agents meet regulatory requirements and operational standards
• - Develop and deliver training programs that enable care teams to effectively collaborate with AI agents
• - Work hands-on with foundation model APIs (OpenAI, Claude, Gemini) and the Canvas SDK to troubleshoot and optimize agent behavior
• - Collaborate with Applied AI engineering to translate field insights into product improvements and new capabilitiesBuild and maintain a library of best practices, implementation templates, and governance playbooks that accelerate customer success
• - Stay current with advances in LLM technology and healthcare AI applications to guide strategic customer conversations
• - Serve as the trusted AI advisor for Canvas customers, helping them navigate the transformation to AI-powered healthcare operations
• - Drive executive conversations about AI strategy, demonstrating how Canvas's platform capabilities enable competitive advantage
• - Create compelling narratives around AI impact using customer success stories, performance metrics, and ROI analyses
• - Partner with sales teams on strategic opportunities, providing technical expertise and vision for AI transformation

Applied AI Operations Lead

Solutions Engineer

• Technical Solution Development
• Build production-ready solutions using the Canvas SDK, demonstrating mastery of event-driven architectures, handlers, and effects
• Transform PRDs from Solutions Consultants into elegant, maintainable code that solves real healthcare workflow challenges
• Create robust plugins and integrations that extend platform capabilities while maintaining HIPAA compliance and clinical documentation standards
• Develop and maintain a library of reusable components and patterns that accelerate future solution delivery
• Platform Enhancement & Innovation
• Identify gaps in SDK capabilities and contribute directly to platform improvements through pull requests and feature development
• Design and implement new SDK features that enable broader solution patterns across the customer base
• Build developer tools and utilities that improve the efficiency of both internal teams and external developers
• Create technical documentation, integration guides, and reference implementations for complex solutions
• Cross-Functional Technical Leadership
• Partner with Solutions Consultants to validate technical feasibility and architect optimal approaches
• Collaborate with core engineering teams to align custom solutions with platform roadmap and architectural standards
• Enable customer success through technical workshops, debugging sessions, and solution handoffs
• Mentor Solutions Consultants on technical concepts and best practices for SDK usage

• We're hiring a Solutions Consultant to join our GTM Operations team and bridge the gap between customer needs and platform capabilities.
• Engage directly with customers, prospects, and internal stakeholders to understand clinical workflows, pain points, and desired outcomes
• Translate healthcare delivery insights into clear, structured Product Requirements Documents (PRDs) that drive solution design
• Balance immediate customer needs with long-term platform evolution to create sustainable, scalable solutions
• Document learnings and contribute to internal knowledge-sharing to elevate team effectiveness
• Build and validate solutions using the Canvas SDK, demonstrating fluency in event-driven design, handlers, and effects
• Partner with engineers to prototype elegant solutions that showcase platform capabilities
• Strategically evaluate when to deliver within existing SDK capabilities versus advocating for platform enhancements
• Create and maintain reusable solution patterns and playbooks that accelerate future engagements
• Collaborate across sales, customer success, implementation, engineering, and product teams to align on delivery and feedback loops
• Bridge operational and technical contexts to move solutions forward effectively
• Surface and track quality signals (demo-to-production flow, SDK adoption, customer feedback) to inform iteration
• Shadow senior team members while progressively owning lower-complexity engagements independently

Solutions Consultant

Developer Relations

• About Canvas Medical: Canvas Medical is on a mission to reimagine healthcare technology. Our platform provides a modern, developer-friendly electronic medical records (EMR) system, enabling better patient care and empowering healthcare innovators. By combining cutting-edge technology with a deep understanding of clinical workflows, we’re transforming how healthcare is delivered.
• Role Overview: As a Developer Advocate at Canvas Medical, you will be the voice of the developer community and a bridge between external developers and our internal product teams. Your primary goal will be to champion the needs of developers integrating with Canvas Medical’s API, provide technical guidance, and ensure our developer tools and documentation empower users to build impactful healthcare applications. This role is ideal for a technical communicator passionate about healthcare innovation and developer enablement.

Developer Advocate

Account Executive

Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation.

The Role

We're hiring an Account Executive to join our Sales team and drive revenue growth by bringing Canvas Medical's innovative EMR platform to forward-thinking healthcare organizations. You'll be responsible for managing the full sales cycle from prospecting through close, partnering with clinical, operational, and financial stakeholders to demonstrate how Canvas can transform their practice's efficiency and patient outcomes.

The ideal candidate brings a proven track record of exceeding quota in healthcare technology sales, with deep understanding of clinical workflows and the unique challenges facing modern healthcare practices. You'll thrive in our fast-paced, mission-driven environment where experimentation and rapid iteration are core to how we work. This role requires someone who can articulate complex technical capabilities to diverse audiences while building trust with healthcare leaders who are reimagining how technology can enable better care delivery.

You'll collaborate closely with our Customer Success, Product, and Engineering teams to ensure prospects understand the full value of our platform. This is an opportunity to join a growing sales organization where you can directly impact our trajectory while helping healthcare organizations unlock the power of automation. We're looking for someone with an entrepreneurial mindset who's excited to build processes from the ground up and scale our go-to-market motion.