Canva

Operations Business Partner

Canva

full-time

Posted on:

Location Type: Remote

Location: Sydney • Australia

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About the role

  • Drive Operational Cadence & Goal Delivery — Build and maintain robust operational rhythms that give teams clarity, visibility, and accountability. Keep cadences running smoothly, track progress against Supergroup and company-level goals, and make sure the right conversations are happening at the right time.
  • Program & project delivery — Take ownership of high-impact, cross-functional programs. Bring structure, coordination, and momentum to complex work that spans multiple teams and needs someone to drive it to the finish line.
  • Champion Culture & People Experience — Design and deliver impactful onsites, team forums, connection rituals, celebrations, and milestone recognitions. Run larger-scale forums like All Hands and Show & Tells.
  • Communications — Keep the group informed and aligned. Synthesise complex information into clear updates, and make sure the right people have the right context at the right time.
  • Leverage AI & Emerging Tools — Actively experiment with and apply AI tools to improve how you and the team work — whether that's streamlining communications, improving tracking, or finding smarter ways to get things done.
  • Predicting Emerging Opportunities — Stay ahead of the curve. You'll develop a nose for emerging opportunities and friction points across the group — and start working on solutions before anyone has to ask.
  • Support the Lead — In some roles, you'll be a trusted partner to the Exec(s) — keeping their time focused on what matters most. That means managing their calendar, triaging requests, coordinating meetings, pulling together materials, and making sure nothing falls through the cracks.

Requirements

  • You've got a background in operational or generalist roles — think program or project management, team operations, or generalist ops — and you've consistently worked across large, complex, cross-functional teams, ideally in tech or fast pace environment.
  • You genuinely enjoy and have experience in the people side of operations — the culture, the vibes, the celebrations, not just the process.
  • You thrive in ambiguity. You don't wait for a perfect brief — you figure it out and move
  • You're a strong communicator who can tailor your message whether you're writing a Slack update or presenting to a Group Lead — some experience in change management is a plus
  • A keen eye for detail and a strong desire to uphold high standards of excellence
  • Able to build relationships and rapport fast and constantly expand internal networks
  • Experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment
  • You learn fast and you're curious — you're always looking for better ways to work, and you actively leverage tools like AI to improve the quality and speed of what you deliver.
Benefits
  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementoperational managementchange managementcross-functional coordinationgoal trackingprocess improvementdetail orientationautonomous workemerging opportunity identification
Soft Skills
strong communicationrelationship buildingadaptabilitycuriosityteam collaborationproblem-solvingaccountabilityorganizational skillsleadershipcultural awareness