Canva

Creators Community Manager

Canva

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Define and execute India Creators community strategy, aligning with product priorities and cultural moments to drive local impact
  • Build and manage India Creators community, fostering growth, engagement, and a sense of belonging among contributors
  • Identify and nurture creative talent, ensuring creator outputs align with visual trends and Canva’s quality standards
  • Collaborate cross-functionally with content, marketing, SEO, product and global teams to design and deliver impactful initiatives and campaigns
  • Craft clear and inclusive communications that inspire, inform, and engage creators across multiple channels
  • Create strong feedback loops, providing structured, actionable feedback to help creators optimize their content and continuously improve over time
  • Use data and insights to measure community health, track content performance, and optimize programs for impact
  • Act as a relationship-builder, offering empathetic support, detailed guidance, and proactive engagement to strengthen creator trust and retention
  • Support collaboration between the creators community and other communities (such as educators and business users), and, when needed, help with communications and event planning for other communities as well.

Requirements

  • 5+ years of experience in community management and program management (or related fields)
  • Strong relationship builder, able to develop trust and maintain close ties with creators, communities, partners, and internal stakeholders
  • Collaborative operator, experienced in working cross-functionally with content, SEO, marketing and global teams to align on strategy and drive impact
  • Adaptable and proactive, skilled at balancing long-term program building with short-term campaign execution in a fast-paced environment
  • Hands-on with community management platforms (e.g. Discord, Facebook Groups, WhatsApp)
  • Event planning expertise, able to coordinate and deliver both online and offline activations that inspire and connect creators
  • Analytical mindset, with the ability to turn creator and content performance data into actionable insights that improve program outcomes
  • Strong public speaking and facilitation skills, with experience running webinars, workshops or training sessions
  • Experience working in global organisations, with the ability to balance global strategy and local execution
  • Comfortable with productivity and marketing tools such as Canva, Google Suite, Hubspot, Mailchimp, Looker or equivalent for tracking, reporting, and communications
  • Deep knowledge of Indian creative and cultural landscape, with the ability to identify trends, nurture talent, and guide creators to produce culturally relevant content spanning multiple languages
  • Content savvy and creative thinker, with familiarity in content creation (design, short-form video, social media campaigns) and a strong grasp of visual and community trends
  • Excellent communication skills in Indiaese and English, both written and verbal, with an empathetic and inclusive tone
  • A passion for design, content, and storytelling, and excitement for Canva’s mission to empower the world to design.
Benefits
  • Flexible, remote-friendly ways of working
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community managementprogram managementevent planningdata analysiscontent creationpublic speakingfacilitationtrend identificationvisual designsocial media campaigns
Soft Skills
relationship buildingcollaborationadaptabilityproactivitycommunicationempathycreativityorganizational skillsstrategic thinkingproblem-solving