Aftermarket Account Manager
Cantrell-Gainco
full-time
Posted on:
Location Type: Remote
Location: South Carolina • United States
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About the role
- Builds and maintains a network of sources from which to identify new sales leads.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Provides periodic territory sales forecasts.
- Identify and create opportunities to increase sales of ProTech'd parts and program.
- Develop sales materials and techniques to successfully grow the ProTech'd program.
- Develop, maintain, and distribute activity and success tracking reports.
- Performs other duties as assigned.
Requirements
- Bachelor’s degree in marketing, Sales, Business, or related field preferred OR at least 5 years applicable experience in aftermarket parts sales.
- Ability to build a full technical understanding of all Nothum equipment offerings.
- Prior experience using a CRM tool preferred.
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Must have the ability to travel up to 70% on a regular basis.
Benefits
- Employment at Nothum Food Processing Systems is contingent upon the successfully completing both a pre-employment background check and a drug screening.
- The successful candidate must possess a valid driver’s license and a clean Motor Vehicle Record.
- Nothum Food Processing Systems is an Equal Opportunity Employer – Minorities / Females / Disabled / Veterans (M/F/D/V)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales forecastingcustomer relationship managementsales reportingnegotiationanalytical skillsproblem-solvingtechnical understanding of equipmentaftermarket parts salessales materials developmentactivity tracking
Soft Skills
interpersonal skillscustomer service skillsorganizational skillsattention to detailcommunication skills
Certifications
Bachelor’s degree in marketingBachelor’s degree in SalesBachelor’s degree in Business