Canonical

Solutions Engineer

• Understand Ubuntu, Linux, networking and services in real-world environments
• Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
• Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
• Help partners to offer and architect joint solutions utilizing Canonical’s technologies on top of the public clouds and in the data center
• Design and publish joint Reference Architectures and perform technical validations with various partners
• Prepare and run onboarding sessions/workshops with various partners’ teams to promote Canonical products and solutions

Cloud Solutions Architect – Alliances

Business Development Rep

• Build and lead a Sales Development Representative team
• Train the next generation of tech sales stars
• Manage and mentor a successful team of 2-10 SDRs / BDRs
• Maintain a multi-million dollar pipeline
• Develop outstanding sales professionals with high integrity and empathy
• Ensure that team members learn and develop skills needed for their career

Regional BDR Team Manager

DevOps Engineer

• Bring Python software-engineering skills and rigour to the operations domain
• Practise devsecops from bare metal to application
• Architect and run OpenStack, Kubernetes and software-defined storage
• Enable devsecops for applications running on that infrastructure
• Gain experience in a broad range of cloud technologies

Senior Site Reliability Engineer

Security Operations

• Provide operational and engineering leadership.
• Implement and evolve Canonical’s Security Operations Center.
• Design and develop security software and platforms.
• Monitor for, identify, respond to, and remediate security incidents.
• Assess and improve Canonical’s security controls.
• Mentor early-career Security Operations engineers.
• Plan and deliver work within Canonical's agile engineering framework.
• Contribute to open source security.
• Publish blog posts, whitepapers and conference presentations.

Senior Security Operations Engineer

Field Engineer

Alliances Field Engineer

Sales Engineer

• Collect customer business requirements and advise them on Ubuntu and relevant open source applications
• Identify customer challenges with open source and articulate how Ubuntu Pro could help solve them
• Deliver presentations and demonstrations of Ubuntu Pro to prospective and current clients
• Liaise with product teams to give them feedback on requirements to influence roadmap
• Work collaboratively with your sales team to reach our common targets
• Global travel up to 25% of time for internal and external events and 25% to customer meetings

Ubuntu Sales Engineer, Entry-Level

Security Engineer

• Analyzing, fixing, and testing vulnerabilities in open source packages
• Keeping track of vulnerabilities in the Ubuntu ecosystem as they are discovered, researched, and fixed, leveraging internal tools
• Collaborating with other teams in the Ubuntu community and upstream developers, as needed, to exchange or develop vulnerability patches and ensure that Ubuntu includes the most robust security features
• Auditing source code for vulnerabilities
• Building features and tools to help teams strengthen the security of their products and contribute to the overall security of Ubuntu

Ubuntu Security Engineer

• Drive the development of automation, Gitops in your team as an embedded tech lead
• Closely collaborate with the IS architect to align your solutions with the IS architecture vision
• Design and architect services that IS can offer to the organization as products
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
• Carry final responsibility for time-critical escalations

Senior Site Reliability Engineer, GitOps

Full-stack Engineer

• Leading design and architecture of an impactful open source project
• Coding in Golang, Rust, Python, C/C++ or Typescript / React
• Collaborating proactively with a globally distributed team
• Mentoring, developing and advising colleagues in their career progression
• Displaying technical leadership in Canonical and our communities
• Debugging issues and producing high-quality code to fix them
• Contributing to technical documentation with the aim to make it the best of its kind
• Working from home with global travel twice annually for company events

Senior/Staff/Principal Engineer

Engineering Manager

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

Engineering Manager – Managed Services

Customer Success Manager

• Strategic planning and analysis: preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
• Customer interactions and support to your team: resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
• Team management: passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
• Cross-functional collaboration: collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
• Documentation and reporting: you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.