Manager, Parts Planning
accessiBe
Manager, Parts Planning
Canon USA
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $77,180 - $115,580 per year
Job Level
SeniorLead
About the role
- Accountable for leading the strategic and operational planning of service parts to ensure optimal inventory levels, availability, and cost efficiency across a diverse portfolio of production and office print devices.
- This role combines deep analytical capabilities with strong communication and collaboration skills to support uptime, customer satisfaction, and operational efficiency.
- Ensures that goals, deadlines and budgets are met and interacts regularly with other managers across the organization.
- Utilize historical usage, machine population data, and service trends to forecast parts demand across multiple product lines and geographies.
- Develop and execute inventory plans that balance service level targets, working capital, and obsolescence risk, especially for high-mix, low-volume parts.
- Manage parts planning through product introductions, phase-outs, and technology transitions, ensuring continuity of service support.
- Collaborate with suppliers, procurement, and service delivery teams to ensure timely replenishment and proactive risk mitigation.
- Leverage planning systems and analytics tools to identify patterns, improve forecast accuracy, and drive continuous improvement for all stocking locations
- Collaborate with various teams to anticipate and plan for seasonal or promotional spikes in demand, ensuring readiness and minimizing shortages.
- Take ownership of recommending, testing, and supporting deployment of planning system enhancements to improve accuracy, efficiency, and user experience.
- Identify opportunities to recover warranty credits by tracking eligible parts, coordinating with service teams, and ensuring timely claims with suppliers or OEMs.
- Collaborate with internal and external auditors to ensure SOX compliance and maintain robust documentation and controls.
- Ensure all export control requirements are followed for international shipments and transactions.
- Lead and mentor planning team, fostering a culture of ownership, agility, and innovation.
Requirements
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt).
- APICS Certified in Planning and Inventory Management (CPIM) or equivalent preferred.
- Cross Functional Team participation in projects both on and off site.
- Travel required, estimated at 15-20% (valid driver's license and acceptable driving record necessary).
- Proficient in Advanced Excel, Access, Power Point, and use of analytical tools (including Google Chrome equivalents).
- Ability to present to leadership and/or customers on planning performance and effectiveness during QBR's.
