Canon Business Process Services

Senior Product Manager, Flight Operations

Canon Business Process Services

full-time

Posted on:

Location Type: Hybrid

Location: London • Ohio • United States

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Job Level

Senior

Tech Stack

React

About the role

  • Partner with Flight Operations leaders to understand pain points, map current processes, and co-create future state workflows.
  • Lead stakeholder discovery, interviews, and journey mapping sessions to identify high-value opportunities.
  • Write clear product pitches defining problems, proposed solutions, scope boundaries, appetite (time/resources), risks, tradeoffs, and success metrics.
  • Collaborate with engineering to validate technical feasibility, assess effort, and surface risks early.
  • Define measurable outcomes for each initiative including KPIs, success criteria, and operational/financial impact.
  • Set constraints that enable creative problem-solving without over-engineering.
  • Own post-launch measurement, report outcomes to stakeholders, and iterate based on real-world impact.
  • Build and maintain product roadmaps communicating priorities, sequencing, and long-term vision.
  • Balance business needs with technical realities in decision-making.
  • Mentor and guide other product managers on discovery, shaping, and outcome-driven delivery.

Requirements

  • 7+ years of product management experience with modern development methodologies.
  • Aviation operations software experience (scheduling systems, maintenance platforms, or service booking solutions).
  • Proven discovery and research skills including stakeholder interviews, journey mapping, and process analysis.
  • Strong technical foundation with ability to collaborate on API integrations, backend services, computational/optimization algorithms, and modern frontend technologies (e.g., React, responsive design).
  • Demonstrated metrics-driven approach with ability to define success criteria and measure business impact.
  • Extensive experience shaping work—framing problems, setting scope constraints, and working iteratively.
  • Excellent stakeholder management and influence skills across all organizational levels, including executives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdevelopment methodologiesAPI integrationsbackend servicescomputational algorithmsoptimization algorithmsfrontend technologiesReactresponsive designKPI definition
Soft Skills
stakeholder managementinfluence skillsmentoringproblem-solvingcollaborationcommunicationdiscovery skillsresearch skillsprocess analysiscreative thinking