Cano Health

Manager

• Manage and support assigned Performance Improvement staff and liaise with complex enterprise clients.
• Set goals for Performance Improvement teams and provide mentoring, coaching and overall guidance.
• Develop, maintain and refine departmental standard operating procedures and service delivery SOPs.
• Provide advanced population health management data, analysis, and actionable insights for the business.
• Analyze financial and quality reports to identify opportunities and present findings to physicians and staff.
• Monitor and manage progress of key performance indicators for providers to ensure goals are met.
• Create provider performance reports, presentations, monthly and quarterly reports, practice assessments, and provider manuals.
• Conduct webinars and educational content and create provider in-service logs and Salesforce functions.
• Coordinate support activities with various departments to provide optimal customer service to network providers and internal customers.
• Handle administrative tasks including scheduling conference calls/meetings and travel arrangements.
• Manage assigned medical providers and their staff to drive positive financial performance, appropriate utilization, and high quality across value-based programs.
• Travel to local practices/providers as needed (0-25%).

Provider Success Manager