CannonDesign

Program Manager

• Serve as a senior advisor to executive leadership, influencing capital planning, digital investment prioritization, and enterprise technology direction.
• Define vision, outcomes, and measurable objectives (OKRs/KPIs) for technology-enabled environments across multiple markets.
• Own multi-year strategic roadmaps that align technology investments to organizational goals and operational performance.
• Offer thought leadership on how advanced technologies can enhance workflows, safety, productivity, occupant well-being, and operational resilience.
• Own end-to-end program delivery, including scope, schedule, budget, risk, and value realization for enterprise-scale initiatives.
• Guide organizations in applying best practices in project delivery, governance, and performance measurement.
• Establish and lead program governance frameworks, including executive steering committees and escalation paths.
• Support alignment across operations, facilities, IT, and user groups to ensure the success of major capital and technology investments.
• Oversee the planning, execution, and delivery of multi-system IT and building technology programs for smart facilities and campuses.
• Lead multiple concurrent, interdependent programs spanning campuses, regions, or portfolios.
• Evaluate, recommend, and plan the integration of enterprise IT, smart building, and specialized systems (e.g., lab, clinical, or workplace technologies).
• Ensure interoperability across operational, specialty, and facility systems, creating a cohesive ecosystem that enhances efficiency, outcomes, and user satisfaction.
• Influence enterprise standards, architectures, and integration principles for smart building and digital infrastructure platforms.
• Balance innovation with risk, cost, scalability, and lifecycle support considerations.
• Lead executive-level workshops and decision forums, aligning stakeholders around outcome-driven, data-informed solutions.
• Support organizational change management by helping clients adapt processes and workflows to leverage new technologies.
• Lead workshops and design sessions to align stakeholders around outcomes-driven and data-informed solutions.
• Advise clients on vendor selection, contracting strategies, and performance management for smart building systems and digital platforms.
• Conduct capability assessments of vendors, ensuring alignment with client objectives and enterprise standards.
• Act as an independent advocate for the client in vendor evaluations, negotiations, and scope coordination.
• Assist with vendor management.
• Escalate and resolve vendor performance, delivery, and financial risks impacting program outcomes.
• Provide guidance on data privacy, cybersecurity, and industry-specific compliance (e.g., HIPAA, FDA, GLP, or other applicable standards).
• Help clients implement robust governance and cybersecurity frameworks to safeguard sensitive data and connected systems.
• Ensure compliance considerations are embedded into enterprise program governance and risk management.
• Build and lead a high-performing project delivery team.
• Provide direct leadership, mentoring, and performance management for program and project managers.
• Foster a collaborative and inclusive project environment.
• Establish delivery standards, capacity planning, and resource forecasting across programs.
• Stay current with emerging smart building, IoT, and data integration technologies.
• Translate industry trends into actionable strategies for clients.
• Advise clients on long-term innovation roadmaps and investment sequencing.
• Support clients in developing long-term innovation roadmaps.

Smart Building Consultant – Senior Program Manager

Project Manager

• Lead, develop and nurture a successful partnering relationship with our clients which will lead to future opportunities for CannonDesign.
• Develop and maintain positive client relations throughout the life of the project. Communicate design, construction, and other issues to clients in a clear and compelling way.
• Develop a Partnering relationship with the client early in an engagement to establish shared expectations and provide clarity on how we will work together, the involvement of key stakeholders, and the timing of key decisions.
• Ensure appropriate client and internal communication including written project documentation.
• Play a lead role in key meetings and presentations.
• Participate in Business Development activity and partner with Marketing and Office Leadership as needed to help grow top line.
• Understand our contractual obligations to the client and the project to ensure that the team delivers on expectations for our scope of work and required services. Work proactively with the client to identify and obtain approvals for additions to scope of work or services prior to undertaking the work. Proactively communicate with and influence clients to approve and process payables for our services.
• Lead project teams, in conjunction with the client leadership, to develop project goals and work plans, and achieve quality, budget, schedule, innovation and profitability objectives.
• Facilitate the development, evolution and management of the work plan, budget, and schedule. Preferred tools include MS Project and Deltek Project Planning.
• Manage design and documentation process and implementation of the design during the construction process.
• Accountable to maintain the project record, includes but not limited to capture and documenting key decisions and records within the CannonDesign standard file structure.
• Accountable for Risk mitigation and Compliance.
• Accountable for developing a risk management plan and managing project Risks.
• Collaborate effectively with all team members. Generate and support a positive team environment: participation, empowerment, and accomplishment.
• Implement CannonDesign Method using process expectations, best practices, reference standards, tools, templates, and technology to achieve competitive advantage, superior service delivery and quality, and enhanced team productivity and profitability.
• Manage and coordinate workload of team and provide leadership of team activities. Communicate client objectives to team members in a clear and compelling way. Provide constructive feedback and mentoring to team members. Identify and share lessons learned with teams.
• Be a proactive resource to project teams in their decision-making processes and in the development of technically sound and innovative planning and design solutions.
• Meet with project team members on a regular basis to monitor work in progress and to assure that the firm’s best practice standards and procedures are being implemented.
• Responsible for ensuring that all statutory requirements for the project are achieved.
• Accountable for the QA/QC process. Monitor the technical quality of the projects. Enforce the application of QA/QC process standards and requirements. Additionally, be an active participant in the QAQC process.
• Coordinate with the Project Architect and the Quality leader in planning the work.
• Participate in negotiating the contract with other project leadership, the Business Practice Leader and Legal Team.
• Act as a mentor to less experienced staff and train other project managers.
• Perform other duties as assigned.

Senior Project Manager – Design Integration

Consultant

• Demonstrate proficiency in clinical lab processes across medical campuses, including major inpatient and outpatient departments.
• Work with clients and end users to outline optimized process flows and critical adjacencies of clinical spaces.
• Understand and guide discussions on medical equipment and technology needs.
• Supports the healthcare planning process with clients and the design team to create strategic campus master plans and departmental level master plans.
• Supports healthcare planning processes in collaboration with the design team to create operational workflows and functional space programs, along with department floor plan concepts reflective of operations.
• Creates baseline and future clinical service plans that illustrate program design concepts to inform Master Programming and Master Planning in line with future facility goals.
• Contributes to estimating overarching program and service resource requirements (e.g., core clinical laboratory specimen processing capacity, microbiology and hematology bench space, anatomic pathology grossing and histology stations, point-of-care testing bays, equipment allocations for analyzers and automation lines, clean/dirty circulation pathways, etc.) by applying best practices and utilization benchmarks.
• Supports coordination of contracted deliverables to align with the overall project delivery schedule.
• Communicates healthcare expertise and planning concepts to clients and project teams, both verbally and through graphic and written reports.
• Develops space programs, workflows, and strategic plans under the guidance of the Project Lead.
• Actively seeks new knowledge in the design and planning of medical and healthcare facilities.
• Actively participates in industry associations to ensure visibility.
• Mentor staff for depth and support of the specialized knowledge execution process.
• Fosters a commitment to external and internal client service including business development and sourcing new work.

Consultant – Lab Planner

Architect

• Manage critical path process to lead project team through all technical and production aspects from initial stages of pre-design through project completion.
• Lead the regular and ongoing engagement with the Office or Project Quality Leader for general and targeted project support.
• Lead the integration and development of all technical aspects and content of the work and translate them into our instruments of service.
• Work with the Project Manager to establish and maintain realistic work and labor plans and deliverable schedules that contribute to the bottom-line financial success and satisfy contractual obligations.
• Engage in and contribute to the Project Risk Assessment process including updates.
• Proactively identifies, communicates, mitigates, and resolves project-related issues.
• Guide and assist Project Architects in the development of Project Quality Plans and updates to effectively manage project Quality including phase milestone reviews and project pinups/technical charettes.
• Review the development of and lead the execution of the documentation strategy for each phase drawing document deliverable through the Cartooning process.
• Work in collaboration with Project Designer.
• Lead to manage/align design aspirations with client goals, project budget, schedule and team.
• Lead the translation of the project design intent through the technical documentation and construction phases to project completion.
• Lead the integration of the project’s building performance and sustainable design goals into a holistic design solution.
• Continuously monitor project documentation and compliance with contractual obligations.
• Guide and assist Project Architects in the Life Safety, Building and Energy Code analysis and compliance process for the project.
• Lead coordination of all disciplines with the architectural design intent.
• Collaborate with the Model Manager to monitor quality of the model processes, content, and deliverables.
• Lead the alignment of the contract documentation by working closely with the Project Specification Writer, verifying Project Manual content and its coordination with the drawings.
• Lead all aspects of the Construction Administration phase responsibilities including the timely response to RFIs and submittals.
• Monitor, train and direct the work of all project team members, focusing on technical quality and process standards.
• Meets established utilization target.
• May assist Office Quality Leader with other project Quality reviews.
• Supports office Quality efforts outside of direct project commitments.
• Perform other duties as assigned.
• Travel as required.
• Professional business attire required when attending client meetings.

Project Architect V – Healthcare

• Manage critical path process to lead project team through all technical and production aspects from initial stages of pre-design through project completion
• Lead the regular and ongoing engagement with the Office or Project Quality Leader for general and targeted project support
• Lead the integration and development of all technical aspects and content of the work
• Work with the Project Manager to establish and maintain realistic work and labor plans and deliverable schedules
• Engage in and contributes to the Project Risk Assessment process
• Guide and assist Project Architects in the development of Project Quality Plans
• Review the development of and lead the execution of the documentation strategy for each phase drawing document deliverable
• Lead the translation of the project design intent through the technical documentation and construction phases to project completion
• Lead the integration of the project’s building performance and sustainable design goals into a holistic design solution
• Collaborate with the Model Manager to monitor quality of the model processes, content, and deliverables
• Lead all aspects of the Construction Administration phase responsibilities

Project Architect V

Designer

• Manage/facilitate/coordinate sustainable design strategies for multiple institutional and commercial building design and construction projects.
• Manage the documentation process for rating systems and standards, primarily LEED.
• Guide the sustainable design process through workshops, design charrettes, stakeholder engagement etc.
• Research materials, systems, and approaches to improve the health and wellness of our projects.
• Facilitate in-house design team and client meetings.
• Perform building energy and life cycle analysis.
• May visit job site to verify conditions and document construction for LEED etc requirements. Site visits frequently require a physical walk-through of site.
• Recommend ways to improve our process, quality and coordination efforts.
• May perform related duties as required.

Smart Building Consultant – Senior Program Manager

Senior Project Manager – Design Integration

Consultant – Lab Planner

Project Architect V – Healthcare

Project Architect V

Sustainability Designer III