Canary Systems, Inc.

Hardware Support Engineer

Canary Systems, Inc.

full-time

Posted on:

Location Type: Office

Location: Tucson • Arizona • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Troubleshoot and resolve technical issues with clients and internal teams
  • Manage client support tickets through internal systems
  • Learn and utilize: CRBasic programming (Campbell Scientific devices) – Training provided
  • MLBasic – Proprietary language for MLBase/MLRemote hardware
  • Integrate instrumentation with MLSuite software: Research instrument capabilities
  • Define technical requirements
  • Document integration methodologies
  • Perform thorough testing of hardware and software
  • Provide ongoing technical support

Requirements

  • Strong technical troubleshooting ability
  • Solid understanding of electronics
  • Familiarity with: Serial communication protocols
  • Wi-Fi networking & configuration
  • TCP/UDP network protocols
  • Binary and hexadecimal math
  • CRBasic programming (preferred, not required)
Benefits
  • Health and life insurance
  • Paid time off (PTO)
  • Retirement plan
  • Volunteer PTO
  • Fitness reimbursements
  • And more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRBasic programmingMLBasictechnical troubleshootingelectronicsserial communication protocolsWi-Fi networkingTCP/UDP network protocolsbinary mathhexadecimal math
Soft Skills
problem-solvingcommunication