Canary Systems, Inc.

Human Resources

• Provides leadership, guidance, and support for staff initiatives
• Manages and maintains the organization’s HRIS
• Collaborates with the President and organizational leaders to investigate staff complaints
• Manages biweekly and monthly payroll processing for the U.S. and Canada
• Works with third parties to align benefit plan designs with the company’s needs
• Collaborates with group leaders to assess staffing needs and develop job postings
• Ensures compliance with state, local, and federal labor laws
• Regularly evaluates processes and engages in performance improvement initiatives

Human Resources Manager

Sales

• Manage our Marketing and Sales team (3 staff) and outside resources
• Identify new business opportunities and potential clients in target markets, and develop relationships with them to secure new business
• Create and maintain a customer database
• Reporting on group sales activities, pipeline, and forecasting
• Achieve sales targets, at expected profit margins, by converting leads into sales
• Work with Marketing and Sales resources to organize collateral including data sheets, brochures, and marketing merchandise
• Conducting client demonstrations and presentations of our products and services, both remote and in person
• Organizing, writing, and reviewing Proposals, Quotes and Submittals
• Working with other Group Managers on client retention and key account initiatives
• Conducting internal sales training programs

Marketing and Sales Manager

Support Engineer

• Troubleshoot and resolve technical issues with clients and internal teams
• Manage client support tickets through internal systems
• Learn and utilize: CRBasic programming (Campbell Scientific devices) – Training provided
• MLBasic – Proprietary language for MLBase/MLRemote hardware
• Integrate instrumentation with MLSuite software: Research instrument capabilities
• Define technical requirements
• Document integration methodologies
• Perform thorough testing of hardware and software
• Provide ongoing technical support

Hardware Support Engineer

Project Manager

• Develop project proposals, specifications, and designs
• Manage project installations and client relationships
• Manage subcontractors and Canary Systems staff
• Prepare project documentation and reports
• Assist with client technical support
• Coordinate internal and external project resources
• Prepare project/case histories for marketing and sales
• Present project/case histories at conferences and client meetings

Human Resources Manager

Marketing and Sales Manager

Hardware Support Engineer

Project Manager – Mining