Performing investigations into detected threats and using customers’ security products to analyze, contain, and remediate threats in their environments
Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
Identifying effective response strategies to further enhance Red Canary’s customers’ security posture
Actively engaging and collaborating with the Detection Engineering, Threat Hunting, Intel, and Product Management teams to develop new ways of performing timely remediation of identified threats
Lead team projects and mentor peers, while providing strategic insights, recommendations, and operational support for product improvement and overall team success
Participating in an on-call rotation to provide 24x7 remediation

Requirements

Possesses very strong analytical and problem-solving skills, demonstrated through experience in responding to security events and threats
A mastery of Endpoint Detection and Response (EDR) products including CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, Palo Alto Cortex, or CarbonBlack
Strong experience or familiarity with Identity security products
Deep understanding of the internal system functionality of Windows and MacOS operating systems and network communication
Professional and articulate with excellent written and verbal communication skills.

Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

analytical skillsproblem-solving skillsEndpoint Detection and Response (EDR)CrowdStrikeMicrosoft Defender for EndpointSentinelOnePalo Alto CortexCarbonBlackIdentity security productsWindows operating system

Soft skills

communication skillswritten communicationverbal communicationmentoringcollaborationstrategic insightsoperational supportteam leadership