Canals

Director of Revenue Operations

Canals

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Job Level

Lead

About the role

  • Establish and own the RevOps function across systems, analytics, process, and enablement
  • Define priorities, operating rhythms, and roadmaps aligned to company growth goals
  • Lay the foundation for future team hiring (and manage early hires as we scale)
  • Create a culture of ownership, speed, and high standards
  • Own and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation)
  • Maintain clean data, clear account ownership, and structured pipeline hygiene
  • Design workflows, integrations, and automations that improve rep efficiency
  • Ensure data integrity across the full lead-to-revenue lifecycle
  • Partner with leadership on segmentation, territory design, and pipeline strategy
  • Translate growth targets into clear operating plans, KPIs, and leading indicators
  • Build and run forecasting processes with high accuracy and fast variance analysis
  • Establish a consistent weekly, monthly, and quarterly business cadence
  • Build dashboards and reporting that leadership trusts for decision-making
  • Deliver clear insights on pipeline health, conversion, and revenue performance
  • Identify bottlenecks and recommend data-driven improvements across the funnel
  • Standardize and document the lead-to-customer journey
  • Implement scalable pipeline governance and stage definitions
  • Drive cross-functional alignment across Sales, Marketing, and CS
  • Ensure new processes are adopted and measurable
  • Design and administer commission plans and incentive structures
  • Ensure commissions are accurate, transparent, and paid on time
  • Support compensation planning aligned to company goals

Requirements

  • Typically, 7–10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies
  • Track record of building or scaling RevOps functions (systems, process, and analytics)
  • Deep CRM ownership (HubSpot preferred or Salesforce): pipeline management, account ownership, and reporting
  • Experience running forecasting and pipeline analytics with executive-level visibility
  • Strong operator mindset and comfortable being both strategic and hands-on
  • High ownership, detail-oriented, and biased toward action
  • Experience working closely with founders or executive teams
  • Experience with commissions tools and compensation design
Benefits
  • Real-world impact: your work improves global supply chains, saving customers time and reducing waste.
  • Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.
  • Culture of ownership: moving fast while putting quality first.
  • Remote-first, flexible work environment across North and South America.
  • Stellar product-market fit with tons of customer love.
  • All star team with diverse backgrounds to collaborate with and learn from.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
RevOpsSales Opspipeline managementforecastinganalyticsdata integrityworkflow designautomationcommission designKPI development
Soft Skills
ownershipdetail-orientedstrategic thinkinghands-on approachaction-orientedcross-functional alignmentleadership collaborationprocess adoptioninsight deliveryproblem-solving