Canada's Children's Hospital Foundations

Communications

• Lead the recruitment, selection, and onboarding of ambassadors in partnership with Member Foundations and partners
• Manage relationships with ambassadors and families, ensuring a positive, respectful, and well-supported experience
• Oversee the CMN Champion Program, including coordination of program elements and key experiences such as Elevate
• Maintain ongoing engagement with ambassadors, including Champion alumni, identifying opportunities for continued involvement
• Act as a key liaison between partners, foundations, and ambassadors to align expectations, timelines, and deliverables
• Develop and oversee ambassador storytelling, including writing, editing, and shaping content for campaigns, events, and media
• Work with external writers, agencies, and internal teams to produce high-quality content
• Ensure stories are accurate, compelling, and aligned with organizational messaging and partner needs
• Manage consent, privacy, and content usage requirements for all ambassador materials
• Coordinate ambassador participation across campaigns, events, partner initiatives, and media opportunities
• Lead and manage Ambassador contacts at Member Foundations, ensuring deliverables (including reviews, approvals, and content submissions) are clearly defined and deadlines are met
• Prepare ambassadors for engagements, including developing speaking remarks, briefing materials, and key messages
• Work with internal teams, partners, and external writers to ensure ambassadors are well-prepared and aligned with messaging
• Manage logistics and communications related to ambassador appearances, ensuring a smooth and professional experience
• Ensure consistency and quality across all ambassador communications and touchpoints
• Review and approve creative materials featuring ambassadors
• Provide on-site support for ambassadors at key events and content shoots (including Elevate), ensuring a smooth and well-coordinated experience
• Other projects & duties as assigned.

Manager, Ambassador Communications – 16-18 mos Contract