Bilingual Customer Service Representative
Canada Life
full-time
Posted on:
Location Type: Hybrid
Location: Canada • Canada
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Salary
💰 CA$43,300 - CA$58,600 per year
About the role
- Manage inbound and outbound calls to collect medical information
- Responsible for processing requests
- Respond to calls promptly and professionally
- Maintain performance standards such as productivity, quality, and adherence to schedules
Requirements
- Bilingual (French and English)
- Knowledge of medical terminology (coursework completed or in progress)
- Excellent listening and communication skills
- Professionalism and ability to maintain confidentiality
- Availability to work between 8:00 AM and 8:00 PM (two rotating shifts)
Benefits
- Diverse and inclusive work environment
- Opportunities for professional development
- Comprehensive compensation program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical terminology
Soft Skills
bilinguallistening skillscommunication skillsprofessionalismconfidentiality