Canada Life

Lead Business Analyst

Canada Life

full-time

Posted on:

Location Type: Hybrid

Location: LondonCanada

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Salary

💰 CA$71,900 - CA$119,800 per year

Job Level

About the role

  • Lead the gathering, analysis, and documentation of business requirements with a focus on IIW solutions which involve Intelligent Document Processing, Workflow and Automation capabilities.
  • Author user stories and work with Technical Developers to groom, refine and prioritize into logical components based on estimates and time available.
  • Define and document business rules, and decision logic to support automated processes.
  • Collaborate with business and IT teams to ensure seamless integration of IDP, workflow and automation.
  • Evaluate existing processes and recommend enhancements, optimizations, and new automation opportunities.
  • Conduct impact assessments & risk analysis for new automation opportunities.
  • Support governance, compliance, and audit requirements for intake and workflow.
  • Participate in Scrum ceremonies, lead user acceptance testing and business exploration of new solutions, support change acceptance, and support training & change management.
  • Facilitate both remote and in-person working sessions with key stakeholders.
  • Lead your work independently, creating project plans for your activities, communicating and meeting due dates.
  • Provide mentorship and guidance to Senior Business Analysts in an individual contributor capacity (no direct reports).

Requirements

  • 5+ years of experience in business analysis, IDP, workflow and business rule automation, process improvement, or related roles.
  • Strong expertise in requirements gathering, business process modeling, and stakeholder management
  • Ability to thrive in ambiguous environments, working with incomplete information to drive clarity and actionable next steps.
  • Experience in financial services, insurance or investments is an asset.
  • Proficiency in business analysis tools such as JIRA, Confluence, Visio, Excel, PowerPoint.
  • Strong analytical and problem-solving skills.
  • Ability to work independently in agile environments.
  • Experience in rules harvesting, rules authoring, decision automation, business rules management systems, and rules-based decisioning frameworks is an asset.
  • Financial services, insurance business or investments knowledge is an asset.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirements gatheringbusiness process modelingrules harvestingrules authoringdecision automationbusiness rules management systemsprocess improvementautomationimpact assessments
Soft Skills
stakeholder managementanalytical skillsproblem-solving skillsindependent workmentorshipcommunicationchange managementcollaborationleadershipadaptability