Customer Service Representative, Bilingual
Canada Life
full-time
Posted on:
Location Type: Office
Location: Winnipeg • Canada
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Salary
💰 CA$41,100 - CA$61,600 per year
About the role
- Provide guidance to employees on benefit and coverage questions
- Provide telephone support to clients regarding GroupNet
- Respond to inquiries by email
- Assist with updating employee membership data
Requirements
- Bilingualism (French and English) required
- Excellent verbal and written communication skills
- Exceptional customer service orientation
- Proficiency in Microsoft Office (Word, Excel, MS Teams)
- Knowledge of Mainframe systems and Salesforce is an asset
Benefits
- Employee benefits
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
bilingualismMicrosoft OfficeMainframe systemsSalesforce
Soft Skills
verbal communicationwritten communicationcustomer service orientation