Design Strategist
Canada Life
full-time
Posted on:
Location Type: Hybrid
Location: London • Canada
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Salary
💰 CA$68,400 - CA$119,800 per year
About the role
- Lead discovery work to understand goals, challenges, opportunities, and constraints affecting new and existing digital initiatives
- Align diverse stakeholders and digital teams around a clear understanding of a problem space and identify clear objectives and outcomes
- Tell compelling stories and clearly articulate ideas and concepts to a variety of stakeholder audiences, building momentum around a cohesive digital vision
- Collaborate with designers, product owners, subject matter experts, and other stakeholders on identifying clear priorities that balance immediate needs against long-term commitments
- Interpret qualitative and quantitative research findings to inform personas, journey maps, user goals or jobs-to-be-done, and other design artifacts
- Act as a key point person between lines of business and digital teams, ensuring clear communications from problem identification through implementation of tactics
- Advocate on behalf of an outside-in, customer-first perspective for Canada Life’s digital ecosystem
- Act as an internal thought leader and change agent on matters related to design, strategy, and product management
Requirements
- 3-5 years’ experience working with digital experience teams; experience with user research and user experience is an asset
- 1+ years of experience in previous role(s) where you acted as the lead on developing strategic recommendations and driving their execution
- Superior communication skills, with a talent for synthesizing information into a compelling story, building rapport with stakeholders, and providing honest and constructive feedback
- An ability to build relationships and promote collaboration as part of a cross-functional teams
- A strong background and experience translating between business problems and digital design and delivery teams, with a demonstrated ability to translate business problems and user challenges into a clear strategic vision that aligns cross-functional teams around a clear problem to be solved
- High capacity for big-picture, systems thinking, with a demonstrated ability to understand relationships across complex digital- and non-digital systems and processes
- Comfort with uncertainty and an ability to adapt and respond to new information and research, or changing circumstances.
Benefits
- Competitive salary
- Digital health coverage
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchuser experiencestrategic recommendationsdigital designdigital deliveryqualitative researchquantitative researchjourney mapspersonassystems thinking
Soft Skills
communication skillsstorytellingrelationship buildingcollaborationproblem identificationadaptabilityconstructive feedbackcross-functional teamworkleadershipchange management