Campus Life & Style

Business Development Rep

• Coordinate tactics to achieve company goals and growth objectives
• Underwrite new management opportunities to ensure sound and mutually beneficial business terms including rent rolls, operating statements, capital budgeting, and NOI projections
• Analyze target markets, growth opportunities, and asset potential using industry data sources, market trends, competitor analysis, and enrollment metrics
• Create stabilized pro forma budgets and income & expense projections
• Prepare comprehensive market surveys and rental rate evaluations
• Maintain a financial and operational database for internal tracking
• Identify value-add opportunities and recommend strategic initiatives
• Assist with underwriting and due diligence for acquisitions or new management contracts
• Support KPI development and tracking
• Conduct competitive analysis of property interiors, amenities, and resident services
• Provide analysis of property staffing, payroll, and operational programming (utilities, trash, internet, etc.)
• Identify potential business development contacts and coordinate outreach
• Review and analyze T12s and provide side-by-side comparisons
• Prepare presentations and reporting materials (PowerPoint proficiency required)
• Additional duties as assigned.

Business Development Analyst

Manager

• Provide leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
• Promote harmonious relations among residents, parents, staff, and the surrounding community, while enforcing company policies and standards.
• Assist the General Manager with the training, coaching, development, and leadership of exceptional team members.
• Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services.
• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
• Responsible for a safe experience for employees, residents, and guests by overseeing curb appeal, common areas, and preventative maintenance.
• Regularly inspect grounds, interior, and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Ensure requests are being met on time, necessary communication is sent to residents, and customer satisfaction remains high.
• Maintain occupancy at or above 99% and collections at or above 98% of potential income.
• Perform lease processing and administration to ensure accuracy of property management software.
• Oversee collections efforts at the property, in order to keep delinquencies under 2% of income.
• Achieve the highest possible net operating income (NOI) through the implementation of effective cost control, revenue improvement efforts, and effective budget management.
• Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc.
• Manage all customer sales interactions, both personally and through directing team members, in alignment with company standards.
• Manage the successful execution of customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Manage promotional material and property incentives, meeting marketing and concession budget.

Business Development Analyst

Assistant General Manager – Leasing