Campus Life & Style

Assistant General Manager

Campus Life & Style

full-time

Posted on:

Location Type: Office

Location: Lubbock • Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $22 - $24 per hour

Job Level

Junior

About the role

  • Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
  • Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
  • Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
  • Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
  • Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
  • Responsible for a safe experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance.
  • Perform lease processing and administration, to ensure accuracy of property management software.
  • Manage the successful execution of customer experience initiatives, engagement initiatives and additional marketing opportunities.

Requirements

  • A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
  • Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
  • Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.
Benefits
  • Generous paid time off
  • 401(k) matching
  • Health, Dental and Vision
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Unparalleled company culture
  • Opportunities for growth and advancement
  • Fun and flexible work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
property managementlease processingutility billingaccounts receivablesauditingcustomer experience managementmarketing initiatives
Soft Skills
leadershipcoachingteam developmentcommunicationconflict resolution
Certifications
Bachelor degree