Campus Life & Style

Account Manager

Campus Life & Style

full-time

Posted on:

Location Type: Office

Location: Austin • Texas • United States

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Salary

💰 $19 - $22 per hour

About the role

  • Support the General Manager in building a high-performing, motivated, and professional team.
  • Contribute to a positive, collaborative office environment that delivers exceptional customer service to prospects and residents.
  • Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses.
  • Maintain open and effective communication with the General Manager to support smooth property operations.
  • Assist with any additional duties as needed to support the team and property success.
  • Support efforts to build and maintain strong relationships with the school, community organizations, and local businesses.
  • Participate in local outreach efforts, including on-campus and community events, to boost awareness and leasing performance.
  • Collaborate with the Leasing Manager and team to ensure all marketing opportunities are fully leveraged.
  • Assist in keeping all marketing materials, websites, and listings accurate, professional, and up to date.
  • Maintain property occupancy at or above 99% and ensure collections are at or above 98% of potential income.
  • Support NOI goals through diligent cost control, income generation efforts, and strong budget oversight.
  • Oversee collections and ensure delinquencies remain below 2% of total income.
  • Maintain accurate resident ledgers and ensure all financial transactions are correctly reflected in property management software (e.g., Entrata).
  • Process leases, perform regular audits, and manage vendor payments and accounts payable to ensure accurate billing and property compliance.
  • Provide first-class service to residents, prospects, parents, and community partners.
  • Promote a welcoming, professional office environment that reflects the CL&S brand and values.
  • Actively network with university officials, student organizations, and local stakeholders to strengthen community partnerships.
  • Support the leasing team in showing and leasing apartments.
  • Help the team stay informed on market trends and competitors to maintain an edge in the local market.

Requirements

  • Bachelor’s degree preferred; or 2–4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience.
  • Strong accounting skills and comfort with financial software.
  • Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite.
  • Working knowledge of Fair Housing regulations and industry best practices.
Benefits
  • Generous Paid Time Off (PTO)
  • 401(k) with Company Matching
  • Comprehensive Health, Dental, and Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Life Insurance & Parental Leave
  • Employee Assistance Program (EAP)
  • Relocation Assistance
  • Professional Development & Advancement Opportunities
  • Supportive, Fun, and Flexible Work Environment
  • Access to an Unmatched Company Culture that values individuality and innovation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounting skillsfinancial softwareproperty managementbudget oversightcost controlincome generationlease processingauditingvendor paymentsaccounts payable
Soft Skills
team buildingcollaborationcommunicationcustomer servicerelationship buildingnetworkingoperational efficiencyproblem-solvingprofessionalismadaptability