Senior Enterprise Operations Manager
Cambium Learning Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Collaborate across the organization to understand and document current processes, identifying best practices, risks, and opportunities for improvement.
- Review potential root causes of process inefficiencies, including missing communication channels, and develop solutions.
- Collaborate with various functional departments to design and implement policies and procedures to improve day-to-day business operations without adding unnecessary burdens.
- Manage the coordination and integration of efforts among sales operations, customer success, marketing, engineering, and content development to produce smoother workflow and more cost-effective business processes.
- Prioritize infrastructure improvement projects and initiatives proposed by Sales, Marketing, and other functions executed by internal resources and stakeholders.
- Partner with the project management office to clearly outline the scope and requirements of infrastructure and process improvement projects, collaborating with functional departments to ensure appropriate resource allocation.
- Track and monitor the execution of infrastructure improvement projects, ensuring that key objectives, intended impact, and expected cost savings goals are met.
- Maintain constant communication and provide insights on process and infrastructure initiatives to the EL LAZ Senior Leadership team and other stakeholders.
Requirements
- 5-7+ years of experience in operations and process-focused roles.
- Experience in a technology-based company is required.
- An undergraduate or graduate degree in business or industrial engineering disciplines is preferred.
Benefits
- Remote First work environment.
- Reimbursement to help cover the cost of setting up your home or remote office.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process improvementproject managementinfrastructure managementpolicy developmentdata analysisroot cause analysisworkflow optimizationcost savings analysisresource allocationbusiness operations
Soft Skills
collaborationcommunicationproblem-solvingleadershiporganizational skillsstakeholder managementinsight generationprioritizationadaptabilityinterpersonal skills