Calyxo, Inc.

Senior Professional Education Manager

Calyxo, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $150,000 - $180,000 per year

Job Level

Senior

About the role

  • The Senior Professional Education Manager plays a critical role within the Marketing organization at Calyxo, leading the strategy and execution of educational programs and physician development initiatives.
  • Develop and execute effective education initiatives to drive market growth and adoption of Calyxo products with urologists and their staff
  • Manage all aspects of peer-to-peer educational events, including intake of requests, faculty selection tailored to audience needs, content selection, faculty preparation, and coordination of travel and logistics
  • Collaborate closely with the sales team to support peer-to-peer needs, including providing speaker bios, managing invitations, coordinating AV logistics, and ensuring adherence to HCP compliance and policy guidelines
  • Develop and refine peer-to-peer processes and resources to execute activities in a more efficient and effective manner
  • Conduct post-program evaluations of content and faculty performance, stay informed of changes that may affect training requirements, and proactively update training protocols and materials to reflect improvements
  • Collect and maintain post-event attendee lists, ensuring accurate documentation for reporting and follow up
  • Manage P2P budget, allocating funds based on goals and objectives
  • Develop and implement educational strategies using techniques such as e-learning, self-learning, web-based learning, experiential learning to meet the training needs.
  • Coordinate hands-on kidney model requests and support events requiring demos
  • Support academic initiatives for endourology fellows, residents, and emerging though leaders
  • Identify expert speakers who can deliver the defined curriculum as well as provide technical and clinical insight with real-world applications
  • Establish and manage physician faculty that drive Calyxo messaging with the urologists treating kidney stone disease
  • Manage HCP speaking and advisory contracts, faculty roster, travel, scheduling, invoicing, and reimbursement
  • Develop and maintains relationships with Calyxo faculty and KOLs in the endourology field
  • Proactively seek out and cultivate relationships with new healthcare providers who can help expand the brand's reach and influence.
  • Support faculty management by developing profiles and engagement/communication plans for each consultant
  • Assist with developing and executing the physician on-boarding and training curriculum
  • Translate business requirements into professional education programs through focused curriculum design, training event management, product training, and staff mentoring
  • Perform on-going comprehensive needs assessments to ensure professional education initiatives contribute and align with strategic priorities
  • Provide influence across the organization to secure support and resources to execute programs
  • Drive collaboration and partnership within cross-functional teams for professional education activities, commercial marketing events, and meetings
  • Participate in society meetings, forums, symposia, educational and scientific programming meetings for promoting product & procedural awareness and guideline development
  • Manage faculty honorarium, contracts, and budgeting in collaboration with other departments that utilize physician consultants and advisors (i.e., R&D, clinical/medical affairs, commercial and product marketing)
  • Identify and analyze professional education program metrics to measure effectiveness
  • Drive virtual education technology and strategic implementation with educational sites
  • May assume direct management responsibilities as the team expands or as future organizational needs are identified
  • This role reports to the Director, Professional Education.

Requirements

  • Bachelor’s Degree with 8 years of experience, or combined education/experience shall also be considered.
  • 5+ years in medical device industry
  • Additional 3+ years of demonstrated success in design and administration of professional education in the medical device industry
  • Strong proficiency in compliance and regulatory guidelines governing interactions with healthcare professionals (HCPs), industry events, and educational activities, including but not limited to AdvaMed Code of Ethics, Sunshine Act/Open Payments, fair market values, needs-based assessments, and grant support guidelines
  • Urology experience is a plus
  • Ability to travel 50-75%
  • Excellent interpersonal and negotiating skills; ability to adapt to changing work priorities
  • Polished communicator and presenter with excellent listening, teaching, and program evaluation skills.
  • Effective interpersonal interactions, both within the commercial group and in accounts
  • Proficiency with PC-based office computers, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook required
  • Ability to work independently
  • Valid driver's license
  • Compliance with relevant county, state, and Federal rules regarding vaccinations.
  • Legal authorization to work in the United States is required.