Calyxo, Inc.

Director

• Lead Calyxo’s medical education strategy, overseeing the development and execution of internal and external training programs for its products and procedures.
• Hire, coach, and develop top-tier Regional Clinical Development Managers (RCDMs) to lead teams of multilevel Clinical Specialists, with an emphasis on professional growth, regional integration, and clinical impact.
• Drive the integration of regional teams into broader Marketing and Product Development initiatives.
• Initiate, establish, and execute the U.S. Clinical Education Strategy in alignment with Calyxo’s commercial objectives.
• Build a successful infrastructure at the regional and country levels for both Clinical Specialists (CS) and RCDMs.
• Ensure all initiatives and projects follow company SOPs, industry regulations, and adhere to project-specific manuals, labeling, and training documentation.

Director, Clinical Excellence

Manager

• The Regional Clinical Development Manager (RCM) is responsible for a broad range of activities including the leadership and management multi-level of Clinical Specialists and 1099 (independently contracted Clinical Specialists)
• The Regional Clinical Development Manager develops, manages, and delivers clinical education to sales, clinical specialists, marketing, surgeons, 1099 case coverage individuals and OR staff to achieve exceptional clinical outcomes for patients treated with Calyxo manufactured products.
• This position manages, in conjunction with Sales, to coordinate, develop, and deliver all New Hire Training content and deliverables.
• This position will manage and coordinate with Sales for case coverage needs and assist in the development of clinical team, its customers and Sales team members to procedure independence.

Regional Clinical Development Manager – Western Region

Outside Sales

• Meet or exceed quarterly sales quota for the defined area.
• Maintain a monthly and quarterly territory plan that outline territory sales objectives and areas of vulnerability.
• Provide monthly forecasts for defined area.
• Effectively communicate the value proposition of Calyxo products to customers.
• Qualify, train, assess, and develop accounts to adopt Calyxo products as an integral part of their kidney stone practice with the goal of demonstrating high account adoption.
• Communicate current market conditions and recommend improvements to the commercial process.
• Partner with Professional Education to deliver outstanding clinical and training support to ensure physicians quickly become clinically independent.
• Build and maintain relationships with key customers and KOLs within defined region.
• Partner closely with the Regional Sales Manager, Sales team, and Marketing team to identify and prioritize customers for higher-level corporate relationships.
• Partner with the Customer Service team to meet and exceed customer expectations.
• Partner with the Regional Sales Manager and Finance team to ensure all required sales reporting forms are completed and submitted on time.
• Provide support for the resolution of product complaints and/or safety issues.
• Proactively support organizational goals and objectives, policies and procedures, Good Manufacturing Practices, and FDA regulations, including strict compliance with Calyxo’s Customer Relationship and the Sunshine Act policies.
• Maintain a professional and credible image with key physicians, consultants, suppliers, and teammates.
• Establish and maintain credentials (via RepTrax, Vendormate, etc) to enter and work in hospitals and other medical facilities as required by facility requirements.
• Manage travel and expenses per approved budget.
• Perform other duties as assigned.
• Contribute to our culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!

Territory Sales Manager

Learning and Development

• Develop and support execution of training programs and resources to advance sales productivity and field sales efficiency
• Support new hire onboarding and advanced clinical and sales training
• Manage training program logistics and communications
• Develop agendas, curricula, learning activities, and competency assessments
• Manage LMS content and curriculum
• Design and develop training modules and sales tools using video, SCORM, audio podcasts, and presentations
• Collaborate with sales, marketing, KOLs to develop podcasts, virtual calls, conferences, and live training events
• Partner with sales leadership to align training objectives with commercial acceleration strategy and measure KPIs
• Evaluate and update programs to improve learner retention and competitive product knowledge
• Incorporate innovative learning approaches and technology
• Plan and direct complex cross-functional training activities and lead risk mitigation and issue resolution
• Participate in planning and execution of national and regional commercial meetings and strategic projects as assigned

Training Manager

Business Analyst

• Own and maintain the structure, quality, and governance of customer master data, including hierarchies, identifiers, and classifications across CRM/ERP and other systems
• Ensure IDN, GPO, and pricing contract alignments are accurate and consistently applied across platforms
• Detect and resolve duplications, misalignments, and integrity issues before they impact reporting
• Manage indirect sales tracing: collect, validate, and attribute distributor sales to end-customers and integrate direct + indirect into unified reporting
• Develop and utilize sales measurement models and diagnostic tools to identify sales performance indicators and opportunities
• Analyze large, complex data sets and translate findings into actionable insights to drive commercial performance
• Evaluate sales campaigns, marketing initiatives, and programs to measure ROI and recommend improvements
• Build business cases and present insights to leadership, shaping decisions with clear narratives
• Develop dashboards, scorecards, and frameworks that bring visibility to performance across teams and regions
• Evaluate and recommend changes in sales incentive plans based on analytical findings
• Create measurement frameworks for tracking commercial effectiveness and business impact
• Partner with Sales, Marketing, Finance, and Operations to support day-to-day execution and long-term scaling
• Help develop and administer training programs to fill competency gaps identified through analysis
• Document decision logic, data definitions, and change processes to ensure clarity and consistency
• Mentor teammates in data literacy, tools, and best practices
• Contribute to building processes, governance, and tools that enable a rapidly growing commercial organization
• Identify opportunities for process automation and efficiency improvements
• Report to organizational leadership (see organizational chart)

Data and Insights Analyst

• Be responsible for all commercial activity within the designated sales region in the South Central
• Develop and grow the Calyxo business by engaging urologists, gaining facility approval for Calyxo products, partnering with the Market Access team to establish appropriate patient access, and driving safe and effective utilization of Calyxo products
• Grow the Calyxo business by hiring, developing, and leading sales team members to achieve business objectives within the region
• Collaborate with the West Coast Area Sales Director and Vice President, Sales to respond to day-to-day sales, strategy, and direction related to CVAC promotional activities
• Recruit, develop, lead, and retain territory sales professionals and clinical specialists in accordance with company growth plans
• Lead the regional sales team through setting of expectations and monitoring completion of assigned duties and assist in managing resources
• Develop commercial business strategies and tactical plans in conjunction with the Vice President, Sales to lead, manage and track the performance metrics of the regional sales teams
• Develop and execute territory and regional-level business development strategies that align with the company’s business strategies
• Develop and articulate a unique set of profitable and actionable growth strategies grounded in analysis of competition, market trends, and corporate strengths and weaknesses
• Translate mission and vision into actionable quantitative plans and transfer this vision to regional sales team
• Create and execute sales strategies that will help achieve business objectives and identify process improvements and leads implementation of identified improvements
• Maintain current training to company SOPs and relevant industry regulations
• Timely and accurate completion of regional administrative responsibilities including field data entry into SFDC, expense reporting, inventory management and other administrative requests
• Establish and maintain customer relationships with key decision makers for the purpose of increasing CVAC adoption
• Partner cross-functionally with leadership teams across marketing, customer service, market access, and professional education to develop and optimize the collaboration approach and processes required to scale
• Participate in key local, regional, and national tradeshows as needed
• Perform other related duties as assigned

Regional Business Manager

Artificial Intelligence

• Provide clinical case coverage as assigned and independently cover CVAC procedures
• Proctor cases to excellence and train the surgical team on the safe and effective uses of the device
• Train the surgical team to assist in good patient outcomes and verbally support cases during training period
• Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
• Develop technical acumen to serve as an educational resource
• Demonstrate appropriate interactions with all hospital service providers
• Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
• Troubleshoot equipment according to standard procedure
• Provide intra-operative clinical product support
• Ensure that 100% of received inventory and returned inventory matches shipping documents
• Reconcile inventory/usage as well as missing inventory
• Manage inventory needs in the account and accompanying administrative requirements
• Assist in the delivery of procedural training to physicians and medical staff
• Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
• Support sales and marketing initiatives
• Ensure compliance with all company policies, including the quality policy, on-label promotion and interactions with health care professionals
• Report to Clinical & Professional Education Manager
• Other duties as assigned

Clinical Specialist

• The Senior Professional Education Manager plays a critical role within the Marketing organization at Calyxo, leading the strategy and execution of educational programs and physician development initiatives.
• Develop and execute effective education initiatives to drive market growth and adoption of Calyxo products with urologists and their staff
• Manage all aspects of peer-to-peer educational events, including intake of requests, faculty selection tailored to audience needs, content selection, faculty preparation, and coordination of travel and logistics
• Collaborate closely with the sales team to support peer-to-peer needs, including providing speaker bios, managing invitations, coordinating AV logistics, and ensuring adherence to HCP compliance and policy guidelines
• Develop and refine peer-to-peer processes and resources to execute activities in a more efficient and effective manner
• Conduct post-program evaluations of content and faculty performance, stay informed of changes that may affect training requirements, and proactively update training protocols and materials to reflect improvements
• Collect and maintain post-event attendee lists, ensuring accurate documentation for reporting and follow up
• Manage P2P budget, allocating funds based on goals and objectives
• Develop and implement educational strategies using techniques such as e-learning, self-learning, web-based learning, experiential learning to meet the training needs.
• Coordinate hands-on kidney model requests and support events requiring demos
• Support academic initiatives for endourology fellows, residents, and emerging though leaders
• Identify expert speakers who can deliver the defined curriculum as well as provide technical and clinical insight with real-world applications
• Establish and manage physician faculty that drive Calyxo messaging with the urologists treating kidney stone disease
• Manage HCP speaking and advisory contracts, faculty roster, travel, scheduling, invoicing, and reimbursement
• Develop and maintains relationships with Calyxo faculty and KOLs in the endourology field
• Proactively seek out and cultivate relationships with new healthcare providers who can help expand the brand's reach and influence.
• Support faculty management by developing profiles and engagement/communication plans for each consultant
• Assist with developing and executing the physician on-boarding and training curriculum
• Translate business requirements into professional education programs through focused curriculum design, training event management, product training, and staff mentoring
• Perform on-going comprehensive needs assessments to ensure professional education initiatives contribute and align with strategic priorities
• Provide influence across the organization to secure support and resources to execute programs
• Drive collaboration and partnership within cross-functional teams for professional education activities, commercial marketing events, and meetings
• Participate in society meetings, forums, symposia, educational and scientific programming meetings for promoting product & procedural awareness and guideline development
• Manage faculty honorarium, contracts, and budgeting in collaboration with other departments that utilize physician consultants and advisors (i.e., R&D, clinical/medical affairs, commercial and product marketing)
• Identify and analyze professional education program metrics to measure effectiveness
• Drive virtual education technology and strategic implementation with educational sites
• May assume direct management responsibilities as the team expands or as future organizational needs are identified
• This role reports to the Director, Professional Education.

Senior Professional Education Manager

• Reporting to the Regional Sales Manager for Miami, FL territory
• Drive high CVAC adoption among physicians and meet/exceed monthly and quarterly sales quotas
• Communicate CVAC’s value proposition to new and existing customers
• Qualify, train, assess, and develop accounts to adopt Calyxo products
• Provide monthly forecasts and maintain territory plans
• Communicate market conditions and recommend commercial process improvements
• Partner with Professional Education, Sales, Marketing, Customer Service, and Finance teams
• Build and maintain relationships with key customers and KOLs
• Support resolution of product complaints and safety issues
• Maintain compliance with GMP, FDA regulations, and company policies
• Establish facility credentials and manage travel and expenses per budget
• Perform other duties as assigned and contribute to company culture

• Calyxo, Inc., medical device company focused on improving kidney stone treatment (CVAC).
• Manchester, NH–based Territory Sales Manager for New England; reports to the Regional Sales Manager.
• Drive CVAC adoption among physicians and meet or exceed monthly and quarterly sales quotas.
• Communicate Calyxo’s value proposition; qualify, train, assess, and develop accounts to achieve high adoption.
• Maintain a monthly and quarterly territory plan and provide monthly forecasts.
• Partner with Professional Education, Sales, Marketing, Customer Service, and Finance to support training, reporting, and customer needs.
• Build and maintain relationships with key customers and KOLs; establish facility credentials (RepTrax, Vendormate) to work in hospitals and ASCs.
• Support resolution of product complaints and safety issues; ensure compliance with GMP, FDA, and Sunshine Act policies.
• Manage travel and expenses per approved budget; frequent travel required.

• Calyxo, Inc. is a medical device company addressing kidney stone treatment, headquartered in Pleasanton, California
• Drive high CVAC adoption among physicians in assigned territory and meet or exceed monthly and quarterly sales quotas
• Maintain monthly and quarterly territory plans outlining sales objectives and vulnerabilities
• Provide monthly forecasts and communicate Calyxo product value proposition to customers
• Qualify, train, assess, and develop accounts to adopt Calyxo products as integral part of kidney stone practice
• Communicate market conditions and recommend improvements to commercial processes
• Partner with Professional Education to provide clinical and training support
• Build and maintain relationships with key customers and KOLs; partner with sales, marketing, customer service, finance teams
• Provide support for resolution of product complaints and safety issues and ensure compliance with GMP, FDA, and company policies
• Establish and maintain facility credentials (RepTrax, Vendormate) and manage travel/expenses per budget

• Report to the Regional Sales Manager and drive CVAC adoption among physicians in the San Francisco territory
• Meet or exceed monthly and quarterly sales quotas and provide monthly forecasts
• Maintain territory plans outlining sales objectives and vulnerabilities
• Qualify, train, assess, and develop accounts to adopt Calyxo products and deliver clinical/training support
• Communicate product value proposition and market conditions; recommend commercial process improvements
• Build and maintain relationships with key customers and KOLs; partner with Sales, Marketing, Professional Education, Customer Service, Finance
• Ensure required sales reporting forms are completed; manage travel and expenses per budget
• Establish and maintain facility credentials (RepTrax, Vendormate) to work in hospitals and medical facilities
• Support resolution of product complaints/safety issues and comply with GMP and FDA regulations
• Contribute to a collaborative, ethical, high-achieving culture

• Report to Regional Sales Manager and drive CVAC adoption among physicians in Birmingham territory
• Meet or exceed monthly and quarterly sales quotas and provide monthly forecasts
• Maintain territory plans outlining sales objectives and vulnerabilities
• Communicate Calyxo product value proposition and qualify/train/develop accounts for high adoption
• Partner with Professional Education, Sales, Marketing, Customer Service, Finance, and Regional Sales Manager to support customers and corporate priorities
• Build and maintain relationships with key customers and KOLs; establish facility credentials to enter hospitals/medical facilities
• Support resolution of product complaints/safety issues and ensure compliance with GMP, FDA regulations, Customer Relationship and Sunshine Act policies
• Manage travel and expenses and perform other duties as assigned
• Contribute to a collaborative, respectful, transparent, ethical, and high-achieving culture

• Drive high CVAC adoption among physicians in the Omaha, NE territory
• Meet or exceed monthly and quarterly sales quotas for the territory
• Communicate CVAC’s value proposition to new and existing customers
• Qualify, train, assess, and develop accounts to adopt Calyxo products
• Maintain territory plans and provide monthly forecasts
• Partner with Regional Sales Manager, Sales, Marketing, Professional Education, Customer Service, and Finance teams
• Build and maintain relationships with key customers and KOLs and support clinical training to ensure physician independence
• Establish and maintain hospital/ASC credentials and manage travel and expenses per budget
• Support resolution of product complaints/safety issues and comply with GMP, FDA, and Sunshine Act policies
• Contribute to a collaborative, ethical, high-achieving company culture

• Reporting to the Regional Sales Manager, the Territory Sales Manager for North Los Angeles, CA will live in or around the North Los Angeles area
• Drive high CVAC adoption among physicians while meeting or exceeding the monthly and quarterly sales quotas for this territory
• Communicate CVAC’s value proposition to new and existing customers and qualify, train, assess, and develop accounts to adopt our technology as an integral part of their kidney stone practice
• Represent Calyxo with honesty, integrity, and unwavering business ethics
• Conduct product demonstrations and generate new sales leads on a regular basis
• Keep track of sales and effectively communicate with other team members while out in the field
• Meet or exceed quarterly sales quota for the defined area
• Maintain a monthly and quarterly territory plan that outline territory sales objectives and areas of vulnerability
• Provide monthly forecasts for defined area
• Communicate current market conditions and recommend improvements to the commercial process
• Partner with Professional Education to deliver outstanding clinical and training support to ensure physicians quickly become clinically independent
• Build and maintain relationships with key customers and KOLs within defined region
• Partner closely with the Regional Sales Manager, Sales team, and Marketing team to identify and prioritize customers for higher-level corporate relationships
• Partner with the Customer Service team to meet and exceed customer expectations
• Partner with the Regional Sales Manager and Finance team to ensure all required sales reporting forms are completed and submitted on time
• Provide support for the resolution of product complaints and/or safety issues
• Proactively support organizational goals and objectives, policies and procedures, Good Manufacturing Practices, and FDA regulations
• Maintain a professional and credible image with key physicians, consultants, suppliers, and teammates
• Establish and maintain credentials (via RepTrax, Vendormate, etc) to enter and work in hospitals and other medical facilities as required by facility requirements
• Manage travel and expenses per approved budget
• Perform other duties as assigned
• Contribute to our culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!