Operationalize CALSTART’s strategic priorities by translating organizational goals into scalable operating models, processes, and performance measures
Establish and oversee an integrated enterprise operating framework that aligns people, processes, systems, and data
Serve as a trusted advisor to the CEO and Executive Team on operational readiness, risk, and execution
Ensure CALSTART has the processes to implement and track annual organizational goals
Lead the end-to-end recommendation on scope, implementation, and adoption of a new ERP system(s)
Oversee the strategic optimization of Salesforce as a core enterprise system
Drive strong change management, data governance, and user adoption across all systems
Lead the design, documentation, rollout, and ongoing implementation of enterprise-wide SOPs
Establish process ownership and governance models to ensure SOPs are maintained, followed, and continuously improved
Partner with Finance and Accounting, People Resources Team, IT, Programs, Legal, Marketing & Communications, and Business Development to align operational practices across the organization
Maintain enterprise operational dashboards and reporting infrastructure that provide leadership with clear visibility into operational health and execution readiness

Requirements

10+ years of progressive leadership experience in operations, business transformation, or enterprise management; and experience in a COO, Deputy COO, or equivalent role strongly preferred
Proven experience working in cross-functional leadership roles, balancing the needs of multiple parts of a large organization
Demonstrated success building SOPs, operating models, and governance structures in complex, matrixed organizations
Strong understanding of finance, people operations, technology, and compliance within a mission-driven or nonprofit environment preferred
Exceptional ability to translate strategy into execution and drive alignment across diverse stakeholders

Benefits

100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
Retirement plan with generous company contributions
FSA for Health and Dependent Care
3 weeks of vacation time in the first year of employment
11 paid company holidays
paid sick time
paid family leave
more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

operating modelsperformance measuresenterprise operating frameworkERP systemsSalesforce optimizationchange managementdata governanceSOP designreporting infrastructure

Soft Skills

leadershipcross-functional collaborationstrategic executionstakeholder alignmenttrusted advisor