CalPro Inspection Group

Inside Sales

• Convert inbound leads and inquiries into booked services through friendly, consultative conversations
• Make proactive outbound calls to follow up with prospects, past customers, and pending estimates
• Be the voice of our company — handling customer inquiries, resolving concerns, and delivering a best‑in‑class experience on every interaction
• Manage daily technician routes and scheduling with accuracy and efficiency, optimizing for geography and time
• Maintain detailed, accurate customer records in our systems — precision matters
• Balance concurrent responsibilities like live phone calls, routing updates, CRM entry, and outbound outreach without dropping the ball
• Help identify gaps, develop workflows, and contribute to building a well‑run operation

Customer Operations, Inside Sales Specialist