FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Care Representative
CalPro Inspection GroupCustomer Care Representative handling customer inquiries and scheduling services for a home services company in California. Responsible for sales, education, and support within customer care.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales ability and a customer-first approach while effectively managing customer inquiries and scheduling services. Excels in communication, organization, and attention to detail to support team goals and enhance customer satisfaction.
Highest-signal resume keywords
Strong Sales AbilityExcellent Verbal CommunicationCustomer Service ExperienceAttention to DetailResults-Driven
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Written CommunicationProfessional Phone PresenceSelf-MotivatedGoal OrientedPositive Attitude
Industry Keywords
Customer InquiriesSchedulingUpsellingCross-SellingBillingCall CenterService QuestionsCustomer SatisfactionFast-Paced EnvironmentJob Records
About the role
Key responsibilities & impact- Answer inbound calls and respond to customer inquiries with professionalism and confidence
- Schedule inspections and pest control services efficiently
- Educate customers on our services and clearly explain value and benefits
- Upsell and cross-sell applicable services when appropriate
- Assist customers and field technicians with scheduling, service questions, and order concerns
- Handle basic billing, payment, and report-related questions
- Maintain accurate customer and job records
- Support team goals related to booking rates, conversions, and customer satisfaction
Requirements
What you’ll need- Strong sales ability with a customer-first approach
- Excellent verbal and written communication skills
- Comfortable handling objections and closing appointments
- Self-motivated, results-driven, and goal oriented
- Ability to thrive in a fast-paced environment
- Strong attention to detail and organization
- Professional phone presence and positive attitude
- Previous experience in customer service, call center, or sales preferred
Benefits
Comp & perks- Medical
- Dental
- Simple IRA program with Company match
- Paid time off
- Opportunities for advancement